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Quality Assurance Engineer

Bangalore, India

About Glean:

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

About the Role:

Glean is building a modern knowledge assistant personalised to every employee in your organisation, making all information within your company accessible, contextual, and fresh.
Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed.
We are looking for a Quality Assurance Engineer to assess the quality of our web application through Manual & Automation testing. You will be responsible for finding and reporting bugs and glitches with the initial level of RCA. You should have a keen eye for detail and excellent communication skills.

You will:

  • Create, Execute and Maintain test plans thoroughly to qualify product releases and features
  • Do initial RCA on bugs found using developer tools - network and console tabs, GCP server logs, SQL analysis etc
  • Report bugs and errors using Jira with in depth details to help engineering team identify and fix the issue
  • Help reproduce bugs raised externally
  • Execute extended/edge cases around the main use case to help evolve the test plans
  • Work with development team to keep Test plans up to date with new changes
  • Contribute to the existing automation framework. Triage and fix failing tests and keep them up to date with product changes

About you: 

  • Proven 2+ years of experience as a Automation and Manual Tester,  testing responsive web pages
  • Experience in testing on different OS platforms and browsers
  • Experience in testing RBAC/permission models a plus
  • Working experience with tools like Jira, Chrome Developer tools etc. to report and troubleshoot errors
  • Strong knowledge of web based applications workings
  • Strong organisational skills and thoroughness in executing test plans
  • Attention to detail and an analytical mind to come up with hard to find edge cases
  • Experience working in agile teams with multiple product releases per week
  • Comfortable working with Python or Java, Exposure to REST APIs is a plus
  • Excellent communication skills
  • Experience in testing mobile applications a plus
  • BE/BTech/BSc in Computer Science, Engineering or a related field

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

 

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