Technical Product Marketing Manager (Departmental Solutions)

About Glean:

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

Role

Special note about this opportunity: This is a hybrid position based out of Palo Alto or SF.

Glean is looking for an experienced technical product marketer with a background in search, data, or AI systems to help shape our market narrative as we prove tangible value to specific departments within our customers. This role involves deeply understanding generative AI, both LLMs and the broader AI ecosystem, along with hands-on experience with prompt engineering, creating demos, and showcasing our agent innovations through best practices documents, video walk-throughs, whitepapers, and how-to guides. You’ll craft messaging for technical audiences by analyzing and understanding the evolving AI landscape, Glean’s capabilities, and how individuals use Glean to accelerate day-to-day tasks.

What you will do and achieve

• Create example Glean Agents focused on departmental use cases (engineering, support, etc.)
• Document use cases and best practices in creating Agents using the Glean no-code Agent platform
• Present demonstrations of your work, both in person and via short videos, to prove the value of the Glean platform
• Tell the technical story of Glean’s agentic reasoning engine

Who you are

• Bachelors degree in engineering, computer science, or a related field or equivalent experience
• 3+ years of experience in technical marketing, product marketing, product management, or solution engineering within the AI, data, cloud, or search space. Prompt engineering experience is strongly preferred
• Customer obsessed, with a bias towards customer use cases and making technology useful to wide audiences. A customer-value-first mindset
• Action-oriented self-starter with a love of making people and companies more effective, an eagerness to learn the ins and outs of how a product works, and a growth mindset driving you to roll up your sleeves to make things happen
• Passionate about Glean's mission and product and representing our customers’ needs

Key knowledge and skills

• Deeply understand how LLMs and GenerativeAI can be used to create tangible value
• Teaching, writing, and enablement skills that help you share your knowledge and drive Glean adoption across departments and industry verticals
• Hands-on experience creating and running demos using AI technologies
• Skilled at simplifying complex technical concepts and creating clear, compelling technical assets.
• Comfortable presenting, both on- and off-camera to audiences both small and large
• Comfortable communicating with both technical and non-technical teams, adapting your approach to each audience.
• Bonus: You have an online presence and following to build external credibility in Glean

The standard base salary range for this position is $120,000 - $180,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.