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Partner Solutions Engineer

Japan

About Glean:

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

About the Role

As a Partner Solutions Engineer, you will play a pivotal role in fostering strong relationships with cloud, channel, SI, and GSI partners and driving the adoption of our products within their ecosystem. You will collaborate closely with partner teams to understand their business objectives, technical capabilities, and customer needs, enabling them to effectively integrate and sell our solutions.

What you will do and achieve

  • Partner Development:
    • Identify, recruit, and manage strategic partnerships.
    • Build and maintain strong relationships with partner account managers, technical teams, and executives.
    • Develop and execute joint go-to-market plans with partners.
  • Technical Enablement:
    • Provide technical training and support to partner teams.
    • Assist partners in developing proof-of-concepts and demos.
    • Address technical inquiries and resolve issues related to product integration.
    • Develop new solutions and services with partner teams.
  • Sales Enablement:
    • Collaborate with sales teams to generate joint sales opportunities.
    • Provide product demonstrations and presentations to potential customers.
    • Develop sales tools and collateral for partners.
  • Market Analysis:
    • Stay up-to-date on industry trends, competitor activities, and partner market dynamics.
    • Identify new opportunities for partnership expansion.
  • Customer Success:
    • Ensure customer satisfaction and success with partner-led solutions.
    • Monitor and address any post-sales issues or concerns.

Who you are

  • Bachelor's degree in Computer Science, Engineering, or relevant work experience
  • Fluency in Japanese and English
  • At least 4+ years of experience in a technical sales, consulting, enablement or partner management role.
  • Strong understanding of cloud technologies and software development methodologies.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, collaborative environment.
  • Proven track record of building and maintaining successful partner relationships
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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