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Receptionist / Front-Desk Coordinator

San Luis Obispo, CA

Who We Are

About Ascend

At Ascend, we recognize the struggles that accounting & finance professionals face in traditional firms—from rigid hierarchies and overwhelming workloads to the elusive work-life balance. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number but a valued member of a community that champions both your professional and personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and robust resources. 

We partner with regional, entrepreneurial firms and provide them with the resources and support necessary to thrive in today's dynamic market. This includes access to growth capital, robust talent acquisition, top-tier technology, transformative leadership, shared back-office services, & more. Founded in January 2023, Ascend attained revenues to sufficiently qualify as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend, where your career soars without sacrificing your quality of life.

About Glenn Burdette

Glenn Burdette is a progressive accounting and business consulting firm deeply committed to fostering professional growth among our staff. Bright, enthusiastic and team-oriented individuals who have strong planning, communication, analytical and organizational skills are always welcome here!

It is with pride that we announce, for the 9th consecutive year, our firm has been recognized as one of the Best Places to Work on the Central Coast (SLO, Santa Barbara, and Ventura Counties) by the Pacific Coast Business Times. At Glenn Burdette, we continuously seek individuals who will contribute to the ongoing growth of our legacy.

Our sustained growth and compelling client portfolio make Glenn Burdette an appealing career choice for professionals, particularly those who value the independent firm environment while seeking challenging and rewarding work. We provide an enriching career trajectory for outstanding and motivated individuals. This, combined with our competitive salary structures, contributes to our ability to retain a highly qualified and professional staff.

The Role

As a Receptionist / Front-Desk Coordinator at Glenn Burdette, you will provide general office support with a variety of clerical activities and related tasks. You will be responsible for answering incoming calls and directing the calls to appropriate associates; receiving and transmitting messages; greeting and escorting clients and visitors to proper party; performing some clerical duties to support the daily business activities of the firm; receiving and routing mail; and assisting in maintaining kitchen and front office lobby.

 

Key Responsibilities

  • Answers telephone using a multi-line telephone system, checks general voice mail box and maintains phone extension list. Calls clients to pick up tax returns and other items as needed.
  • Schedules appointments as assigned and greets clients and visitors in a professional manner, offers and serves beverages, escorts clients to various offices as needed. 
  • Receives and distributes mail and items dropped off by clients in a timely manner.
  • Follows up with clients on Efile forms pending (under supervision), as assigned.
  • Maintains cabinet of items to be picked up, logs items picked up and dropped off. Scans documents to electronic files as assigned. 
  • Assists with mail outs (envelope stuffing) such as various letters, statements and corporate estimates; assists with other clerical duties such as photocopying, faxing, filing and collating.
  • Maintains inventory and cleanliness of kitchen, including ordering food when needed and restocking paper and plastic products.

 

Required Qualifications

  • High School Diploma
  • One year experience as a receptionist / front desk coordinator
  • Valid California driver’s license and proof of insurance
  • Ability to multi-task with ease and professionalism
  • Ability to operate a multi-line telephone switchboard
  • Good interpersonal communication and customer service skills
  • Ability to use office equipment, including a computer, copier, and scanner

 

Preferred Qualifications

  • Bachelor's degree
  • Strong Microsoft Office skills

 

What We Offer

As a firm, we offer great benefits, a competitive salary and a focus on mentorship and career advancement. Headquartered in San Luis Obispo, CA with offices in Santa Maria, CA and Paso Robles, CA, Glenn Burdette is a growing accounting and consulting firm focused on tax, audit, and consulting needs. Explore the opportunities that await you today! Join our team and enjoy a comprehensive benefits package that supports well-being, health, and ongoing professional growth:

  • Flexible PTO
  • Excellent Voluntary Insurance Options
  • 401(k) Matching
  • Discretionary Bonus
  • Commitment to Professional Development, including a CPA bonus for employees obtaining their CPA license
  • Meaningful work that makes a difference in our clients' lives

 

How to Apply

Submit your information in the application section directly below! This will include:

  • Basic contact information
  • Resume/CV and optional cover letter upload
  • Work eligibility, credentials, and compensation
  • Voluntary demographic & self-ID questions

For further questions or inquiries about the role, please reach out to Aidan Jebson, Sr. Recruiter at ajebson@ascendtogether.com.

 

The pay range for this role is $21.00/hr. - $25.00/hr. This range includes the anticipated low and high end of the pay range for this position. Actual compensation may vary based on various factors, including experience, education, and/or skill level.

 

At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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At Ascend, we believe that having a diverse organization that reflects the communities that we serve is critical in everything we do. In order to increase representation across identity groups and ensure equitable experiences throughout the hiring process, we collect information regarding race/ethnicity, gender, and sexual orientation. For each question, please select all that apply or choose "I prefer not to answer" if you do not wish to provide a response. 

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