Knowledge Management Consultant

The Global Energy Alliance for People and Planet (GEAPP) brings together philanthropy including the IKEA Foundation, The Rockefeller Foundation and the Bezos Earth Fund, governments, technology, policy and development partners, and the private sector to tackle the twin challenges of energy access and transition in emerging and developing countries. By 2030, we aim to expand clean energy access to one billion people, enable 150 million new jobs and reduce 4 gigatons of future carbon emissions. We believe clean energy is development: without it, every other form of progress is undermined so we’re building a movement to unlock a new era of inclusive green economic growth that accelerates universal energy access while enabling the global community to meet critical climate goals during the next decade.  

Position Overview:  

GEAPP is seeking a full-time Knowledge Management Consultant for a period of 10 weeks to support the newly established Partnerships & Philanthropy team with key knowledge management activities. This role will focus on database management, Salesforce system optimization, and file management restructuring to enhance organizational efficiency. This is a great opportunity to support a leading renewable energy organization working around the globe to foster the transition away from carbon energy. 

Principal Duties and Responsibilities: 

Reporting to the Donor Accountability Manager, the Knowledge Management Intern will be responsible for:

Salesforce CRM Management (60%)
•    Lead data clean-up efforts for existing accounts, contacts, and opportunities, collaborating with the fundraising team, relationship managers, and technical teams to ensure information accuracy. 
•    Consolidate various fundraising and relationship trackers for Salesforce integration to meet relevant reporting requirements. 
•    Identify information gaps in Salesforce and partner with relevant team members to solicit updates from the wider organization.
•    Enter prospective funder details and contact information into Salesforce.
•    Create standardized data entry protocols to ensure consistency across Salesforce. 
•    Assist in developing custom reports and dashboards to track fundraising progress and donor engagement.

File Management System Restructuring (20%)
•    Review and reorganize the Philanthropy & Fundraising team’s digital file management system.
•    Develop and implement standardized file naming conventions and folder structures.
•    Create documentation for file management protocols and train team members on proper usage.
•    Archive outdated materials and ensure version control for critical documents
•    Implement metadata tagging system for improved document searchability
•    Identify and eliminate duplicate records and redundant information

Knowledge Sharing & Documentation (20%)
•    Document best practices for data management and CRM usage
•    Create training materials for staff on CRM functionality and data entry procedures
•    Participate in team meetings to share updates on data management progress
•    Assist in developing standard operating procedures for knowledge management purposes including developing training materials
•    Compile lessons learned and recommendations for long-term knowledge management strategy

Qualifications

• Currently pursuing or recently completed a degree in Information Management, Business Administration, Nonprofit Management, or related field
• Strong organizational skills with meticulous attention to detail
• Proficiency with database management concepts and data validation techniques
• Previous experience with Salesforce or similar CRM systems
• Excellent analytical and problem-solving abilities
• Strong written and verbal communication skills

Preferred Skills

• Understanding of nonprofit fundraising processes and donor management
• Interest in renewable energy and sustainable development
• Experience with data visualization and reporting tools
• Familiarity with document management systems and file organization best practices

Location: Successful candidates will be expected to work on a hybrid schedule from the GEAPP Washington, DC office.

Availability: Candidates must be available for a full-time 10 week (2-3 month) contract. Start date is aimed for mid June.

We operate from a strong commitment to equity, diversity, and inclusion in everything we do. It is not only the right thing to do – we could not make an impact without our team members' diverse perspectives and experiences. We expect all GEAPP employees to contribute by developing their unique perspectives and talent, challenging conventional wisdom through evidence and reason, and amplifying marginalized voices.  

 GEAPP LLC is committed to the principles of equal employment opportunity and compliance with all federal, state, and local laws concerning employment discrimination, including the Americans with Disabilities Act. To this end, the organization ensures equal opportunity to all employees and applicants regardless of race, color, age, gender, sexual orientation, religion, marital status, national origin or ancestry, citizenship, lawful alien status, physical, mental, and medical disability, veteran status, or liability for service in the United States Armed Forces.  

GEAPP LLC is an Equal Opportunity Employer.