Digital Producer / Web Operations & Project Manager

What matters to you? Do you want a job that lets you fight for those things?

Good jobs let you apply your skills. Great jobs feed your sense of purpose.

If you want to feed your sense of purpose, come join the sharp, passionate communicators at GMMB who spend every day using their skills to try to make a difference in the world. We get great candidates elected. We fight to keep kids from getting addicted to tobacco. We improve access to education and health care. We protect reproductive rights and promote efforts to combat climate change.

We’re a unique collection of political wonks, communication strategists, media experts, creative thinkers and multimedia producers who’ve made it our mission to fight for what matters. And we could use somebody like you to help us craft powerful messages and plot out smart tactics to reach the right audiences at the right time to make a difference.

• GMMB has a hybrid work schedule
• This position can be based in Washington, DC or Seattle, WA
• Salary range $100,000 - $115,000

You are… a Digital Producer who knows how to: 

• Manage end-to-end digital project delivery, primarily websites and landing pages/microsites, in close coordination with Digital Strategy, Creative, Production, and Account teams.
• Contribute to GMMB’s web development practice, including managing the development of websites for a mix of clients, rolling out new best practices to staff, and supporting Account teams with web-related opportunities and challenges.
• Build and foster relationships with third-party vendors, including scoping, packaging handoffs, providing ongoing project communication around timing and budget, and seeking and understanding technical specifications.
• Ensure all technical specifications are met throughout project lifecycle and are communicated to appropriate GMMB and client teams.
• Own QA process across all web deliverables.
• Oversee financial and operational processes that support digital execution — including vendor onboarding, domain/hosting management, tool and plug-in renewals, and contract workflows.
• Lead procurement and compliance processes with holding company systems.
• Maintain and document client-specific tech stacks (domains, plugins, APIs, hosting, tools), ensuring accuracy and accountability across teams.
• Build, maintain and socialize centralized project documentation and status hubs (e.g. SharePoint, Google Sites).
• Help scope new projects, track timelines, document QA workflows, and support internal tools like PeopleSoft and asset trackers.
• Manage digital access and credential systems, including email and social logins, hosting credentials, and shared team platforms.
• Drive third-party tools and vendors through approval processes; follow up with internal stakeholders to avoid bottlenecks or delays in tool access.
• Serve as a subject matter expert on digital process documentation — from domain lifecycle to plugin renewals to CMS trainings — and communicate clearly with internal teams and clients who are not technical.

You have...

• 5–8 years of experience in digital operations, technical project management, or digital production role within an agency or enterprise environment.
• Strong operational skills and comfort managing compliance workflows, contracting steps, billing timelines, and CMS platform management.
• A passion for figuring things out, getting things done, and clearly documenting how it’s done (you balance “not letting the perfect get in the way of perfectly good” with a goal of a clear workflow).
• Demonstrated ability to own both high-level web development process and detail-oriented execution.
• Deep familiarity with website development workflows from strategy through launch (IA, UX, UI, development, QA).
• A track record of near flawless website launches and redesigns.
• Experience working with CMS platforms (especially WordPress and Webflow) and managing plug-ins and API integrations.
• Understanding of project management tools and practices (e.g., ClickUp, Jira, Asana, Figma, SharePoint, PeopleSoft).
• Ability to track and resolve outstanding action items across multiple stakeholders — including senior leadership, procurement, legal, IT/security, and finance.
• Clear written and verbal communication skills and comfort interfacing across technical and non-technical teams.
• Highly organized with a bias toward documentation, tracking, and cross-team information sharing.
• Creativity, patience, and persistence — critical to managing fragmented operational processes and developing better ones.

GMMB is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GMMB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GMMB are based on business needs, job requirements and individual qualifications, without regard to race, age, sex, national origin, ethnicity, mental or physical disability, religion, color, sexual orientation, gender identity and/or expression or military status or other categories defined by applicable local, state and federal statutes in the locations where we operate. GMMB encourages applicants of all ages. GMMB will not tolerate discrimination or harassment based on any of these characteristics.

GMMB is committed to building a diverse, equitable and inclusive environment where we represent employees of all backgrounds. While providing this information is strictly voluntary, we encourage all applicants to provide demographic information. This information, as stated in our EEO statement, will not be used to make employment related decisions. This information will only be shared with qualified and limited personnel who build policies and programs that help make GMMB an inclusive firm. 

If you have any questions about the information collected, how it is used and/or have suggestions please reach out to Talent and Culture (info@gmmb.com).

Commitment to Diversity in our Workforce

Diversity of talent, experience, and perspective is fundamental to our culture and critical to the success of GMMB and the work we do for our clients. We seek to continually attract and retain talent of diverse backgrounds to better inform our thinking, ideas and strategies so that we can achieve our mission—creating real and lasting change in the world. We ask that you contribute to our diversity efforts by:

1. Seeking and embracing differing viewpoints
   - We must actively build diverse teams, encourage others to share their perspectives, seek out diversity of input when making decisions, question traditional thinking, and promote continuous learning and development.
2. Consciously respecting one another
   - Listen carefully to others, seek consensus, engage in constructive debate, challenge one another, and provide each other with feedback.
3. Displaying passion and commitment to achieving our mission
   - Infuse our commitment to social responsibility into everything we do—from internal processes and decision making to external community outreach and engagement.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. GMMB is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!