Pre-Sales Solution Engineer

The next chapter of our growth story needs YOU!

At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious, collaborative, and inspired by life-long learning. Although we have different backgrounds, we share the same vision; to reach a billion learners as we unlock positive potential through a love of learning. We owe it all to our people. Every win… every idea… every extra mile. They've made us who we are. And there's so much still to do – so much opportunity for you to own. Together, we're on a path to improving a billion lives and a culture where everyone can thrive.

We are seeking a passionate and experienced Pre-Sales Engineer to join our team. In this role, you will identify customer needs and their systems ecosystem to determine the optimal solutions. You will showcase how Go1 features, functionality, and our partner ecosystem can be combined to create the perfect solution for our clients. With a strong technical understanding of integration touch points and systems, you will design solutions within a diverse ecosystem of partners, products, and platforms. Your extensive experience working with Enterprise customers will enable you to anticipate and navigate the procurement, information security, solution sign-off, and due diligence stages, ensuring alignment with the prospect and account executive at every step

Here’s a Taste of What You’ll Be Doing:

• Participate in pre-sale's discovery and solution design – supporting our sales teams in identifying the solution and effort. You will be the ‘technical and product pitcher’
• Optimise our demonstrations for the customer – make sure we echo their needs in what we present. Help create a mutual understanding of the solution
• Participate in product and solution design workshops with prospects – what features are required and what might need to be leveraged from our partner ecosystem
• Where required, run short ‘proof of concept’ projects – designed to provide ultimate proof of Go1’s capability (being sure to make visible the cost/effort and ROI)
• Work together with our implementation teams – continuously ensuring we ‘pitching the possible’ and teams are briefed about incoming work
• Recommend and where needed, implement, process improvement as we adapt and scale the pre-sale's function – calling on your experience of what works
• Participate in cross-functional retrospectives to review win/lose rate and identify areas of improvements across all teams
• Collaborate with Go1 product and engineering teams – bring the voice of the customer into roadmap and feature planning where possible (use your data)
• Articulate the optimal solution for the customers and own the architecture solution

We are excited about you if you have: 

• 3-5 years technical experience in either a solution design or technical pre-sale's role
• Considerable experience operating within an ecosystem of products and partner platforms where shared solutions are developed
• Considerable experience working with SaaS platform integrations
• Considerable experience in technical writing and participating in the bid, RFP or RFI process (particularly regarding infosec and technical due diligence)
• Experience with scrum and basic agile practices and rituals
• Experience managing complex technical projects between external customers, internal stakeholders and 3^rd parties
• Preference experience working as a software developer or product manager/designer
• Preference for candidates in Pacific, Mountain, or Central timezones

A successful applicant should have advanced or better skills in most of the following:

• Formal project management or solution/business systems architecture accreditation
• Experience in scaling a solution design or pre-sales function
• A degree in a relevant field or equivalent professional experience

Join our team at Go1 and be at the forefront of transforming education through innovative learning solutions. Together, we can change the world. One learner at time. 

#LI-REMOTE #LI-KQ1

Perks & Benefits

• Competitive incentive plan in addition to salary
• Employee Stock Option Plan 
• Flexible approach to work 
• Monthly work from home or transport reimbursement
• One time work from home office set up budget
• Unlimited access to the Go1 Learning Hub, and mentorship program
• Professional development fund 
• Volunteer leave to give back to the community 
• PTO + Wellbeing days
• Flexible public holidays - take the days off that are important to you, swap out the ones that are not 
• Family planning & parental leave, plus support for parents returning to work 
  
• Wellness initiatives and an Employee Assistance Program 

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.