Senior Implementation Project Manager

The next chapter of our growth story needs YOU!

At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious, collaborative, and inspired by life-long learning. Although we have different backgrounds, we share the same vision; to reach a billion learners as we unlock positive potential through a love of learning. We owe it all to our people. Every win… every idea… every extra mile. They've made us who we are. And there's so much still to do – so much opportunity for you to own. Together, we're on a path to improving a billion lives and a culture where everyone can thrive.

Why You'll Love This Role:

As a Senior Implementation Project Manager at Go1, you’ll play a pivotal role in delivering impactful learning solutions to tier 1 partners. You’ll be at the heart of enabling organisations to launch and scale their learning programs efficiently. This is your opportunity to combine technical expertise, project management skills, and customer-centricity to drive real change. Working cross-functionally with talented teams, you’ll enjoy a fast-paced, collaborative environment where your problem-solving skills and innovative mindset will make a tangible difference.

Here’s a Taste of What You’ll Be Doing:

• Implementation Leadership: Manage solution delivery from inception to launch, leading all project phases—kick-off, planning, execution, testing, and sign-off.
• Project Management: Oversee a portfolio of projects, report progress, and ensure timely delivery across internal and external teams.
• Technical Support: Guide partners through integration configuration, troubleshoot technical issues, and design complex API-based integrations.
• Training & Documentation: Train partners on Go1 products, develop project documentation, and create materials like process guides and how-to videos.
• Seamless Transitions: Coordinate smooth handovers from implementation to support, documenting key configuration details and unique requirements.
• Collaboration: Work closely with regional sales, customer success, and partner teams to address implementation needs and ensure customer success.

You will have: 

• Experience:

  • 5+ years in a support, client services, implementation, or customer-facing role.
  • Considerable experience operating within an ecosystem of products and partner platforms where shared solutions are developed
  • 5+ years in a technical role, such as solution design, technical pre-sales, or similar.
  • Proven project management experience, including requirements gathering, solution design, and documentation.
  • Background in working cross-functionally with internal and external teams, including third-party vendors.

• Skills:

  • Advanced technical proficiency with tools like SSO, basic HTML, and API integration design.
  • Excellent communication skills, both written and verbal.
  • Ability to break down complex customer requirements into actionable solutions.
  • Strong technical writing and pre-sales solution design capabilities.
  • Experience leading discovery workshops and scoping discussions with multiple stakeholders.
  • Demonstrated ability to create training materials and documentation.

• Attributes:

  • Collaborative mindset, with the ability to work across multiple teams.
  • Strong problem-solving skills, with a focus on risk management and stakeholder engagement.
  • Knowledge of learning and development programs is a plus.

In this role, you’ll be at the intersection of technology and learning, delivering innovative solutions that make a difference for Go1 customers and partners worldwide. 

Join our team at Go1 and be at the forefront of transforming education through innovative learning solutions. Together, we can change the world. One learner at time. 

While technical skills are important, it is just as important for us find people who will positively contribute to our diverse culture. We welcome you to apply, even if you don't exactly meet the criteria above. 

#LI-REMOTE #LI-KQ1

Perks & Benefits

• Competitive incentive plan in addition to salary
• Employee Stock Option Plan 
• Flexible approach to work 
• Monthly work from home or transport reimbursement
• One time work from home office set up budget
• Unlimited access to the Go1 Learning Hub, and mentorship program
• Professional development fund 
• Volunteer leave to give back to the community 
• PTO + Wellbeing days
• Flexible public holidays - take the days off that are important to you, swap out the ones that are not 
• Family planning & parental leave, plus support for parents returning to work 
  
• Wellness initiatives and an Employee Assistance Program 

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.