Senior Operations Officer - Syria/Damascus Office.

General Description of the Programme:

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households.

GOAL has been working in North Aleppo Governate since 2019, through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, as well as emergency support for recently displaced household.

 

Job purpose:

Based in Damascus and managed by the Operation Manager in Amman, the position holder will be responsible for Goal -Damascus office needs to ensure that operations are running smoothly. Main tasks will include procurement, logistics, admin and assets management.

The Position will directly manage the office and Guest House (GH) cleaner(s).

 

 

Duties, Objectives and Competencies:

Logistics and Admin

• Facilitate the functioning of the GOAL Office and Guesthouse as directed by the Operation Manager.
• Ensure timely repairs and maintenance of premises ensuring all services are working properly and utility payments are settled on a regular basis, electricity, water, and internet.
• Organize a filing system for important and confidential documents.
• Act as the point of contact for all employees, providing administrative support and managing their queries.
• Support newly hired staff in the office, including but not limited to, providing a workspace and relevant equipment.
• Follow government procedures to issue company registration and any other documents solely or in cooperation with any assigned law firm.
• Arrange transportation and accommodation for GOAL staff when needed.
• Arrange for meetings, events, workshops, and conferences, when assigned.
• Manage office and GH supplies and stationery stock and ensure the constant availability of all essential items and services.
• Ensure all logistics paperwork for Damascus office is properly completed and filed.
• Request and reconcile floats (petty cash) related to office and GH needs as directed by the Operation Manager
• Arrange for and oversee the cleaning of the office and GH by supporting and managing the cleaner/s.
• Arrange the moving/relocation of Goal office and guesthouse in Damascus .
• Arrange the weekly movement plan for Goal rented car/s when assigned.
• Support the IT team to ensure IT policies and guidelines are implemented in Damascus office.

 

Asset Management

• Make sure assets are stored in good condition.
• Conduct assets inventories biannually and when assigned.
• Handover Assets to staff as assigned , Collect Assets from resigned/ released staff and properly document the handover. Prepare GRNs, Delivery Dockets etc. as per GOAL Logistics policies,
• Process all assets maintenance requests.

 

International Staff Work Permits and Residencies

In collaboration with the law firm or separately:

• Issue, renew and cancel work permits and residencies for GOAL expatriates as assigned.
• Keep the relevant work permits tracker updated.
• Process entry visas when required.

 

Procurement

• Ensure timely implementation of procurements as per Goal policies, procedures, manuals, and standard templates.
• Act as a facilitator in procurement committee meetings, when assigned.
• Translate procurement documents when assigned.
• Follow-up on the delivery of items/ services.
• Maintain and update Goal suppliers’ database.
• Keep the procurement system updated.
• Ensure all procurement paperwork for Damascus offices is complete and filed, update the SharePoint regularly.

 

Human Resources

• In coordination with Head of HR, maintain HR files records for Damascus based staff.
• Provide HR basic support as needed.

 

  Others

• The above list of duties is not exhaustive list. The Operations Senior Officer is expected to complete additional relevant responsibility and tasks as requested by the direct supervisor.

 

Requirements (essential)

• Bachelor’s degree in relevant field; Business Administration, logistics and supply chain, engineering, sales and marketing.
• Minimum three years of proven work experience in any of the following: Admin, procurement, logistics. Two of which in NGO/INGOs (Preferably in INGOs).
• Fluency in spoken and written English and Arabic.
• Competent computer skills, in particular MS Word, Excel, and outlook.
• Solution focused, team player, able to work in a flexible, supportive manner to colleagues
• Friendly, professional manner, with the ability to manage and collaborate with staff at all levels
• Strong attention to details.

 

Requirements (desired)

• Experience in issuing international staff work permits is considered a plus.
• Professional certificate in procurement is a plus.
• Knowledge of donors’ rules and regulations and reporting requirements is an advantage.
• Minimum one year of experience in procurement is considered a plus.

Interested? Then apply for this position via clicking on the "apply now" button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted candidates will be contacted. Qualified female candidates are strongly encouraged to apply.

Application deadline is One week - January 29, 2025.  

Please note that GOAL does not charge a fee of any kind or any other financial obligation at any stage of its recruitment process (application, interview, processing, training, induction) or other fees, or request information on applicants’ bank accounts. GOAL does not work with intermediary institutions and individuals or employment agencies during the recruitment process. If any fee or payment requested from you at the application or any stage of the recruitment process, please do not respond.  

"يرجى ملاحظة أن منظمة جول GOAL لا تفرض أي رسوم من أي نوع أو أي التزام مالي آخر في أي مرحلة من مراحل عملية التوظيف (الطلب ، المقابلة ، المعالجة ، التدريب ، التعريف) أو رسوم أخرى ، و لا تطالب بأي معلومات عن الحسابات المصرفية البنكيه للمتقدمين على الشواغر. لا تعمل جول GOAL مع المؤسسات الوسيطة والأفراد أو وكالات التوظيف أثناء عملية التوظيف. في حالة طلب أي رسوم أو مستحقات منك خلال عملة التقديم على الوظائف الشاغره أو في أي مرحلة من مراحل عملية التوظيف ، يرجى إلابلاغ عدم الاستجابه

 

Accountability within GOAL

A commitment to GOAL values and GOAL’s integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

• Comply with GOAL’s policies and procedures with respect to the safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behavior protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behavior of a GOAL staff or partner.

 

Safeguarding

Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this ongoing commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

 

General terms and conditions

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated.  Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible.  This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date.  We would therefore advise interested applicants to submit an application as early as possible.

Thank you