Safeguarding and Protection Manager - Internal & External - Aleppo/Idleb.

General Description of the Programme:

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households.

 

Job Purpose:

The Safeguarding and Protection Manager will lead and oversee the implementation of safeguarding policies and procedures across all GOAL Syria operations. This role is crucial in ensuring that all staff, beneficiaries, and stakeholders are protected from exploitation, abuse, and harassment, in line with humanitarian principles and donor requirements.

 

Key Responsibilities:

• Policy Development and Implementation:
• Develop, review, and implement safeguarding policies, procedures, and codes of conduct in accordance with international best practices and donor guidelines.
• Ensure compliance with local laws and regulations related to safeguarding and protection in Syria.

 

• Training and Capacity Building:
• Identify and train the safeguarding focal points from other departments/teams so they champion safeguarding.
• Conduct regular training sessions on safeguarding principles, prevention of sexual exploitation and abuse (PSEA), and protection mainstreaming for all staff and partners.
• Provide technical guidance and support to ensure understanding and adherence to safeguarding standards at all levels.

 

• Risk Assessment and Management:
• Conduct comprehensive safeguarding risk assessments in all operational areas.
• Develop and implement risk mitigation strategies and monitor their effectiveness.

 

• Incident Reporting and Response:
• Establish and manage a confidential reporting mechanism for safeguarding concerns and incidents.
• Lead discussions, and with the support from the investigation teams, into safeguarding incidents, ensuring timely and appropriate responses in coordination with HR, legal advisors, and senior management.

 

• Coordination and Representation:
• Coordinate with relevant stakeholders, including donors, UN agencies, and local authorities, on safeguarding and protection issues.
• Represent GOAL Syria in safeguarding and protection-related forums and working groups.

 

• Monitoring, Evaluation, and Learning (MEL):
• In Coordination with MEAL Coordinator, develop MEL frameworks and tools to monitor and evaluate the effectiveness of safeguarding measures.
• Facilitate learning and continuous improvement through regular reviews and sharing of best practices.

 

Requirements (essential)

• Minimum of 5 years of relevant experience in humanitarian safeguarding and protection, with at least 2 years Managing teams or activities in humanitarian sector or advisory role.
• Proven experience in developing and implementing safeguarding policies and procedures in complex humanitarian settings, preferably in Syria or the Middle East.
• Strong understanding of gender-sensitive approaches and protection principles in humanitarian programming.
• Excellent interpersonal and communication skills, with the ability to train and mentor staff from diverse cultural backgrounds.
• Strong understanding of the humanitarian principles
• Creative and able to come up with, embrace and coordinate innovative thinking and problem-solving skills
• Strong computer skills including Microsoft Office
• Demonstrated ability to stay calm under pressure
• Good analytical skills
• Excellent reporting skills / English and Arabic
• Native Arabic speaker
• Very Good English skills
• Ability to travel to the field

 

Requirements (desired)

• Previous experience working in Idleb and/or Aleppo
• One year at least experience working with GOAL
• Excellent English skills
• Knowledge of the Core Humanitarian Standards (CHS)

 

Interested? Then apply for this position via clicking on the "apply now" button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted candidates will be contacted.

Application deadline is 29 June 2025.  

 

General terms and conditions

Safeguarding

Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

 

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

• Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behavior of a GOAL staff or partner.

 

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated.  Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible.  This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date.  We would therefore advise interested applicants to submit an application as early as possible.

 

Thank you.