Admin Officer - Syria Damascus

 

General Description of the Programme:

Established in 1977, GOAL is an international humanitarian and development agency, committed to working with communities to achieve sustainable and innovative early response in crises, and lasting solutions to poverty and vulnerability. GOAL has worked in over 60 countries and has responded to almost every major humanitarian disaster. We are currently operational in 18 countries.

GOAL began operations in Syria in 2013 responding to the acute needs of conflict-affected communities. GOAL's areas of operations include but not limited to Aleppo, Idleb and Lattakia Governorates, and is expanding to new governorates in Syria. Programmes focus on Food and Nutrition Security, WASH, Shelter, Livelihoods/ERMS and Emergency Response with an emphasis on cash and voucher modalities. GOAL Syria implements its programmes directly, with over 500 staff based in Syria, and through Syrian NGO partners. GOAL's programme works at the household and community levels to improve community resilience and household coping strategies.

Job purpose:

The overall responsibility for this role is to maintain an effective, efficient, compliant, safe and secure operating environment in which GOAL’s team in Damascus can provide support to the broader programme implementation in the region. This role is responsible for the smooth running of the Damascus office.

The admin officer will act as initial contact point for our stakeholders in Damascus and will lead on all logistical needs to facilitate an effective, safe and secure working environment in our Damascus office.

Duties, objectives and competencies

• Support the induction of new staff in the Damascus office, including but not limited to providing a workspace and relevant equipment.
• Oversee the smooth functioning of the office, including organising trips to meetings and airport transport for the team and provide the tools and induction needed for any Damascus office visitors.
• Act as focal point with travel agencies for all trips coordination needed overall all Syria office and trips related to Syria program, including accommodations and hotel bookings, Transpiration by GOAL vehicles or through a cap, flights, visa,,,etc.
• Ensure office supplies and kitchen supplies are stocked, and facilitating basic day-to-day office running etc.
• Ensure that international employees and visitors receive support for visa and permit applications and securing accommodation, including attending the relevant government authorities’ offices to obtain relevant documentation for staff.
• Coordinate and manage the submission of GOAL’s legal documentation with the relevant authorities.
• Act as Focal point to raise the PRs related to Damascus Office.
• Manage all GOAL premises in Damascus and ensure adequate office and residential premises are in place.
• Act as key focal point for landlords and ensure lease agreements are maintained, payments, including utility payments, are made, etc.
• Ensure the timely repair and maintenance of all Damascus premises, and ensure all work is carried out to a high standard.
• Support the relocation of premises as needed.
• Develop checklists for cleaning staff and ensure an appropriate level of cleanliness is always maintained in all premises.
• Ensure the regular delivery of drinking water.
• Manage assets based in Damascus, ensure staff sign for assets, complete regular asset checks and support the team to maintain the asset register.
• Oversee the administrative functions of GOAL Damascus.
• Support other departments in GOAL in any meeting with stakeholders with the related departments once it requested.
• Provide weekly reports to the Logistic Coordinator, copying the Technical Coordinators on issues pertaining to systems functions.
• Support and Lead in any translation tasks for any documents related to GOAL works legal, operation and programming.
• Carry out any administrative and logistical support to other GOAL offices as assigned by the line manager
• Carry out additional responsibilities as assigned by the line manager.

Requirements (essential)

• University degree in Business Administration, Human Resources, Finance, and/or other relevant disciplines)
• Prior experience working HR, Compliance, legal, Admin, Logistic, Procurement, Accountability, or a related field.
• experience in NGOs/INGOs and/or 1 years working in private sector in HR, Admin, Logistic, Procurement, Supply Chain and/or accountability.
• Excellent communication and interpersonal skills.
• Excellent computer skills, mainly MS office.
• Fluency in English and Arabic languages, written and spoken.

Requirements (desired)

• Has any experience or certificate in Translation.
• Demonstrated experience or willingness to perform demanding, and sometimes repetitive, tasks.
• Detail-oriented.
• Ability to handle confidential information professionally.
• Prior experience and knowledge of conflict-of-interest policies is a plus.
• Demonstrated ability to handle communications professionally and courteously.
• Experience working with or reporting to non-Arabic speaking headquarters or home offices.
• Prior experience in Damascus City.

Interested? Then apply for this position via clicking on the "apply now" button and fill out the application form. All applicants must send a Cover letter and an updated CV (no longer than four pages). Both must be in English.

Please note that only shortlisted candidates will be contacted.

GOAL has the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with GOAL at the same grade level and with similar job descriptions, experience, and educational requirements.

Qualified female candidates are strongly encouraged to apply.

The application deadline is 25 Aug 2026 however, you are encouraged to apply immediately as we will be reviewing applications on a rolling basis, therefore we may withdraw the position before the advertisement’s closing date if a suitable candidate/s is identified.

Please note that GOAL does not charge a fee of any kind or any other financial obligation at any stage of its recruitment process (application, interview, processing, training, induction) or other fees, or request information on applicants’ bank accounts. GOAL does not work with intermediary institutions and individuals or employment agencies during the recruitment process. If any fee or payment is requested from you at the application or any stage of the recruitment process, please do not respond.  

GOAL does not accept any responsibility for the accuracy, errors or omissions of any of the information contained in translated advertisements by an independent party on other sites or through other channels.

General terms and conditions

Safeguarding

Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Safeguarding Statement
GOAL has zero tolerance for safeguarding violations. All staff are expected to adhere to GOAL’s Code of Conduct and Safeguarding policies, including the prevention of sexual exploitation, abuse, and harassment (PSEAH). Recruitment is subject to safeguarding checks, including reference verification

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

• Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behavior protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behavior of a GOAL staff or partner.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated.  Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible.  This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date.  We would therefore advise interested applicants to submit an application as early as possible.

Thank you.