Human Resources Officer

Job Title: Human Resources Officer
Location: Kampala, Uganda
Reports to: HR Team Leader

Application Deadline: 19th November 2024

About the Role
GOAL is currently seeking to hire an experienced, qualified Human Resources Officer to join our team in Kampala under the Markets for Youth Program. This is an exciting opportunity for you to join a dynamic International NGO and to apply your skills in Human Resources. Under the supervision of the Human Resource Team Leader, the Human Resource Officer is responsible for providing support to all Human Resources functions for the Young Africa Works in Uganda: Markets for Youth Programme. This will include implementing GOAL HR Operating Policies and Procedures which cover recruitment, orientation, Staff Insurance, Leave Management, performance management, staff wellbeing and exit management.

To be successful in this role, you will need:

Essential

Bachelor's Degree in human resources management or public administration.

3 years working experience in a similar role

Excellent communication skills

Good PR and negotiation skills

Excellent interpersonal skills for a cross-cultural work environment

Good analytical skills

Excellent computer literacy skills in MS Office

Desirable

Knowledge of HR metrics

Flexibility to adapt to changing requirements

Ability to work independently while being a strong team player.

Commitment to consistently improving and developing innovative HR solutions in response to HR/organizational Country Program challenges

Demonstrated proactive problem-solving skills.

The key responsibilities of the role will be:

1. Recruitment and On-boarding:

Support all M4Y programme recruitments in line with GOAL’s recruitment and selection procedures

Provide technical advice and support on development of job descriptions to requestors and ensure requestors follow the recruitment process as laid out in the procedure for new positions

Update the recruitment tracker weekly and represent HR in weekly M4Y program meetings

Work closely with the HR in-charge of casual and temporary workers on all requests for the M4Y programme.

2. Staff Wellbeing

Coordinate field staff engagement activities for the M4Y Programme

Work closely with HR in-charge of medical insurance on enrolling staff and dependants on the scheme and timely forward any service provision concerns

Work closely with the HR Team leader on ensuring that the annual engagement calendar activities (including wellness support) are realised

3. Performance management

Ensure all newly onboarded staff have job descriptions to facilitate objective setting.

Coordinate with HR Team Leader to ensure all GWG refreshers are conducted.

Coordinate timely performance appraisals for all M4Y staff in coordination with line managers.

Support and ensure that performance evaluations for all M4Y staff are conducted on time and review all evaluations to ensure quality and consistency.

 4. Payroll Administration

Ensure payroll updates are submitted to HR In-charge of payroll by the 10^th of each month for processing

5. Leave Management, Reporting and Information Management

Ensure all teams submit leave plans and monitor adherence

Manage all M4Y staff leave through Kefron

Run Kefron monthly reports for the M4Y team for management advice

Ensure that all M4Y employee personal data information is updated annually

Prepare monthly M4Y HR Metrics report

Establish a tracking system for files requested for audit purposes and ensure proper archiving of separated staff

6. Exit Management

Conduct exit interviews for any separating M4Y staff

Ensure the handover process is followed and all documents are shared for final payment process

Coordinate with HRBP to make sure exiting staff are removed from the Health Insurance scheme and GPA schemes accordingly

7. Employee Relations

Coordinate with the HR Team Leader regarding employee relations

Provide general counselling to staff where needed

Other

Participate in the Annual HR Strategic plan Process.

Maintain a thorough knowledge of GOAL HR policies and ensure the implementation of these policies at field level.

General terms and conditions

We strongly encourage you to apply even if you do not meet every single requirement listed. At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team at recruitment@ug.goal.ie

GOAL commitment to Diversity, Equity and Inclusion: GOAL is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We foster an inclusive culture where all voices are heard and valued. We know that the more inclusive we are, the better our work will be. All employees share in the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. GOAL does not discriminate against any employee on the basis of sex, race, colour, ethnic background, tribe, birth, creed or religion or social or economic standing, political opinion, disability.

Code of Conduct and Accountability within GOAL
GOAL is an equal opportunities employer and has values and behaviours framework which defines our code of conduct. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability.

Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
Report any concerns about inappropriate behaviour of a GOAL staff or partner.

Safeguarding
Children and vulnerable adults a must be safeguarded to the maximum extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury, and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

GOAL
Established in 1977, GOAL is an international humanitarian agency and works with the most vulnerable communities to help them respond to and overcome humanitarian crises, and to assist those facing poverty and exclusion achieve greater resilience and well-being. GOAL envisions a world beyond humanitarian crises where poverty no longer exists, where vulnerable communities exposed to shocks and stresses are resilient, where barriers to well-being are removed and where everyone has equal rights and opportunities.

General description of the country programme
First operational in Uganda in 1979, the current GOAL Uganda country programme focuses on Health, (including WASH, Health Accountability and Nutrition); and a market-based systems approach to improving agricultural livelihoods and WASH. GOAL Uganda mainstreams gender, child protection, social behavior changes and resilience strategies across all programming. GOAL uses a mixture of direct implementation and partnerships with national and international civil society organizations, local government, the private sector and communities to give effect to our mission. GOAL believes that if the inherent capacities of vulnerable people are developed, the systems in which they live and work are strengthened, and positive global action is catalysed, then communities facing crisis, poverty, and exclusion will achieve greater resilience and well-being. GOAL Uganda has a skilled team of over 140 personnel and has a head office in Kampala and field offices in 7 locations across Northern, Southwestern and Eastern regions of Uganda. GOAL Uganda’s donors include the Mastercard Foundation, charity: water, Irish Aid, The Kingdom of Netherland Embassy in Uganda (EKN) and other private donors.

Our package includes a competitive salary, health insurance cover for up to 3 dependents, comprehensive 24-hour personal accident cover, terminal benefits equivalent to one month for each completed year of service and our working hours provide for a half day on Fridays. GOAL promotes a learning and development environment with training & study opportunities aligned to our staff development policy.