WASH Officer

Job Title: WASH Officer
Location: Namayingo, Uganda
Reports to: WASH Coordinator

Application Deadline: 28 February 2025

Job Summary

The WASH Officer will take a lead role in the implementation of the ENABEL-funded project, focusing on managing activities related to the digital solution "Tap and Track" and the “Token Tap for Hand Pumps” developed by PRACTICA. The officer will coordinate project activities, manage stakeholder engagement, oversee data collection, and monitor the progress of the project to ensure its objectives are met. The officer will also ensure the alignment of the innovations to local needs and work on the overall integration and sustainability of the system

Job Functions:

• Project Coordination & Stakeholder Engagement
  • Coordinate and facilitate communication between key stakeholders, including Umbrella Authorities of Water & Sanitation, Area Service Providers (ASPs), the district leaders and other partners.
  • Organize and manage regular meetings with stakeholders to discuss progress, challenges, and required actions.
  • Act as the primary point of contact for all innovation related activities and updates within the project.
• Monitoring & Data Management
  • Ensure accurate and timely data collection through the Tap and Track system, which includes asset and repair entries, water sales, expenditures, and maintenance scheduling.
  • Collaborate with the digital solution team to tailor the features of the app to the needs of the target groups
  • Oversee data entry and provide regular analysis to track the status of water systems and identify potential issues in advance.
• Training & Capacity Building
  • Support the training and capacity building of on-site caretakers and decision-makers on the use of the Tap and Track app and the web dashboard.
  • Facilitate workshops and training sessions to ensure proper usage of the system, emphasizing the importance of preventive maintenance and data-driven decision-making.
• Monitoring of Project Progress
  • Regularly assess the implementation of project activities against agreed-upon timelines, objectives, and key performance indicators (KPIs).
  • Ensure that the project's scope and objectives are being met efficiently, and that all aspects of the project contribute to the overarching goal of sustainable access to safe drinking water.
• Reporting & Documentation
  • Prepare and submit regular progress reports, including data analytics, system performance, and challenges encountered during the implementation phase.
  • Maintain accurate records of meetings, training sessions, and field activities, ensuring proper documentation for future reference and reporting purposes.
• Sustainability & Resilience Building
  • Promote and integrate practices for improving the resilience of water infrastructure, in alignment with climate change mitigation and the project's green operations goals.
  • Contribute to the development of strategies for the long-term sustainability of the water systems supported by the project.
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Essential criteria:

• Bachelor’s degree in environmental science, Water Engineering, Public Health, community development or a related field.
• At least 3 years of experience working in the WASH sector, with a focus on rural water systems and/or coordination and community engagement, the use of digital tools for water management.
• Proven experience in project coordination, stakeholder engagement, and monitoring and evaluation of WASH projects.
• Experience with data management, mobile applications, and web-based monitoring systems is highly desirable.
• Knowledge of water asset management, preventive maintenance, and climate resilience in the WASH sector.
• Excellent communication, organizational, and interpersonal skills.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Possession of a riding permit (Class A) and ability to ride a motorcycle

Desirable criteria:

• Experience working with government agencies, service providers, and NGOs in Uganda or similar contexts.
• Familiarity with digital water management tools is a plus.
• Ability to analyze data and generate actionable insights for decision-making.
• Knowledge of local languages in Lusoga ,Luganda & Lugisu is an asset.

GOAL

Established in 1977, GOAL is an international humanitarian agency, with a global team of 2,400 personnel, dedicated to alleviating the needs of the most vulnerable communities. Currently operating in 14 of the world’s most vulnerable countries, GOAL delivers a wide range of humanitarian and development programmes, ranging from humanitarian relief in disaster situations, to focusing on nutrition, food security, and building greater resilience and sustainable livelihoods

General description of the country programme:

First operational in Uganda in 1979, the current GOAL Uganda country programme focuses on Health (including WASH, Health Accountability and Nutrition programming); and a market based systems approach to improving agricultural livelihoods and WASH. GOAL Uganda mainstreams gender, child protection, social behaviour change and resilience strategies across all programming. GOAL works on a district focused approach and uses a mixture of direct implementation and partnerships with national and international civil society organizations, local government, the private sector and communities to give effect to our mission.

Safeguarding

Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

• Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behaviour of a GOAL staff or partner.

GOAL Uganda has a skilled team of approximately 130 personnel and manages an annual operating budget of approximately €9.7 million (2024). GOAL is currently operational in the North, South, East and West of Uganda with six established offices in Kampala, Lira, Mbale, Kabarole, Moroto,  Kaabong and Agago Districts. GOAL Uganda country programme is funded by a number of donors who include Mastercard, charity water, Irish Aid and some small foundations.

Our package includes a competitive salary, health insurance cover for up to 3 dependents, comprehensive 24-hour personal accident cover, terminal benefits equivalent to one month for each completed year of service, a flexi-work arrangement and our working hours provide for a half day on Fridays.  GOAL promotes a learning and development environment with training & study opportunities aligned to our staff development policy.