Programme Support Officer (PSO)

Job Title: Programme Support Officer (PSO)
Location: Kabarole District
Reports to: ASTYE Program Team Lead

Application Deadline: 8th March 2026

Program Background

The Agrifood System Transformation for Youth Employment (ASTYE) Uganda program

ASTYE is a 5-year transformative initiative designed to enable dignified and fulfilling work opportunities primarily for financially disadvantaged young women, refugees, and vulnerable groups by addressing structural barriers in Uganda's Agrifood system. Aligned with Uganda’s Vision 2040, the National Development Plan and Government of Uganda Agriculture Value Chain Development Strategy, the program will contribute to national efforts toward poverty alleviation, economic growth, as well food and nutrition security. Additionally, ASTYE is part of the Mastercard Foundation’s Young Africa Works strategy in Uganda, which aims to empower 4.3 million young Ugandans, particularly young women, by addressing structural barriers to employment and providing them with the skills and resources to succeed.

Specifically, GOAL will implement component one to reach 500,000 financially disadvantaged young people, with 456,000 transiting into work and 336,000 securing dignified and fulfilling work. As the program is young women-centric, 80% of the total outreach target will be young women within Uganda's agrifood ecosystem. Furthermore, 5% of the total youth in work target will be refugees, and another 5% will be people with disabilities.

Job summary

The Programme Support Officer will be responsible for providing programme and administrative support to the Programme Department, contributing to Programme Team coordination as well as supporting the reporting and grant compliance process. The Programme Support Officer (PSO) will work with the ASTYE Program Team Lead and interact with the different programme leads, as well as key leads in the Systems and Finance Department.

To be successful in this role, you will need:

Essential

• Bachelor’s degree in Development Studies or Social Sciences.
• Minimum 3 years’ experience in a similar role in the development sector
• Experience in grant and donor reporting.
• Excellent experience in use of Microsoft Office

Desirable

• Ability to prioritise different tasks in a changeable environment.
• Ability to work both independently and within a team.
• Strong interpersonal skills.
• Excellent communication skills
• Critical analytical skills with ability to pay keen attention to detail

The key responsibilities of the role will be:

Programme Implementation Support

• Coordinate with the Programme implementation team to plan and schedule meetings, take minutes, circulate and properly file notes.
• Coordinate with Programmes, MEAL, and finance to ensure the Partner Management Tracker and Budget Management Tools are reviewed and updated, actions are saved on Share point and shared with the respective teams.
• Maintaining Programme Quality and Team trackers for the Programme Department’s quarterly and annual KPIs and deliverables.
• Planning and scheduling key internal team meetings.
• Work with the ASTYE Program Team Lead to coordinate the completion of quarterly Program reporting.

Grant Monitoring and Reporting

• Ensure that the HQ Monthly report is completed for the designated sections.
• Schedule and ensure attendance at grant opening, midterm review and closing meetings.
• Maintain and update the reporting, invoice, and grant compliance tracker.
• Calendarize, circulate monthly reminders and reporting timelines for upcoming report deadlines to Programmes, MEAL, Finance, HQ Uganda Desk Officer, and other HQ department focal points.
• Support the completion of partner and donor reports, including coordinating their development with Programmes, Finance and MEAL focal points, reviewing for quality, undertaking copy editing and formatting and check for overall adherence to donor reporting and contractual guidelines.
• Ensure donor correspondence and key information is filed in appropriate folders, and support in ad-hoc and other donor communication and material development as needed.
• Support in our partner on-granting processes including coordinating their onboarding and monitoring and tracking progress once onboard.
• Donor and program files are kept up to date and include communications/notes from all meetings/events that program staff and implementing partners have held, current strategies/policies and history of engagement.

Internal and external communication and visibility

• Coordinate with the Programme leads to track and document participation in external coordination meetings and events that staff attend and ensure notes are shared and saved on SharePoint.
• Respond to ad-hoc requests from HQ for documents or information that may arise and respond proactively.
• Ensure all PPT presentations follow GOAL branding guidelines (project and external presentations)
• Support with managing external meetings as requested, completing comprehensive minutes and circulating these and action points within 2 days of each event.
• Coordinate program synergy meetings and exchange update and research materials with Programme implementing partners.
• Coordinate partnership and procurement timelines and lead the development process and keeping the team on track on time.

Administrative and Workflow Support

• Record minutes and actions from all meetings attended, circulating, and saving notes and updating the Action Tracker, in a timely way.
• Ensure all folders are up to date, new folders and folder structures and Teams Channels are set up in a timely way, and relevant people have access links.
• Ensure weekly, GU monthly reports are submitted on time, in the right format, shared with Team Leader, saved on SP, and tracked on the PQ Tracker.
• Ensure all Departments have timely access to relevant documents, including contracts, reports, meeting minutes and key actions, to support country programme compliance and coordination.
• Support Programme Team to submit required paperwork and file documents.

Any additional duties may be reasonably required by the line manager within the scope of the above

General Terms and Conditions

At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team at recruitment@ug.goal.ie

GOAL Commitment to Diversity, Equity and Inclusion:
GOAL is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We foster an inclusive culture where all voices are heard and valued. We know that the more inclusive we are, the better our work will be.

All employees share in the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. GOAL does not discriminate against any employee on the basis of sex, race, colour, ethnic background, tribe, birth, creed or religion or social or economic standing, political opinion, disability.

Code of Conduct and Accountability within GOAL

GOAL is an equal opportunities employer and has values and behaviours framework which defines our code of conduct. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability.

• Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behaviour of a GOAL staff or partner.

Safeguarding

Children and vulnerable adults a must be safeguarded to the maximum extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury, and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

GOAL 

Established in 1977, GOAL is an international humanitarian agency and works with the most vulnerable communities to help them respond to and overcome humanitarian crises, and to assist those facing poverty and exclusion achieve greater resilience and well-being. GOAL envisions a world beyond humanitarian crises where poverty no longer exists, where vulnerable communities exposed to shocks and stresses are resilient, where barriers to well-being are removed and where everyone has equal rights and opportunities. 

General Description of the Country Programme 

First operational in Uganda in 1979, the current GOAL Uganda country programme focuses on Health, (including WASH, Health Accountability and Nutrition); and a market-based systems approach to improving agricultural livelihoods and WASH. GOAL Uganda mainstreams gender, child protection, social behavior changes and resilience strategies across all programming. GOAL uses a mixture of direct implementation and partnerships with national and international civil society organizations, local government, the private sector and communities to give effect to our mission.  

GOAL Uganda has a skilled team of over 110 personnel and has a head office in Kampala and field offices in 7 locations across Northern, Southwestern and Eastern regions of Uganda.  GOAL Uganda’s donors include the Mastercard Foundation, charity: water, Irish Aid, The Kingdom of Netherland Embassy in Uganda (EKN) and other private donors.  

Interested applicants who meet the requirements should apply through the link with at least 3 professional referees (current or former Line Manager) from the last three employers and daytime contact number by 8th March 2026.