Administrative Officer

Job Title: Administrative Officer
Location: Soroti, Uganda
Reports to: Logistics Manager

Application Deadline: 30th September 2026

Direct Reports: N/A

Program Background

The Green Resilient Enterprise for Empowered NTFP Development Project (GREEN Project) is a 28-month initiative implemented under the ReForEst Uganda Programme with funding from Italian Agency for Development Cooperation (AICS) and the European Union. The project seeks to enhance livelihoods, jobs and ecological resilience through sustainable Non-Timber Forest Product (NTFP) enterprises while contributing to forest conservation, restoration and climate resilience across 16 districts in Eastern Uganda and Napak District in Karamoja. The project focuses on five priority NTFP value chains: bamboo, honey/apiculture, shea, cashew, and wild mango. Through a Green Entrepreneurship Platform (GEP), incubation services, acceleration support, cottage industry, access to finance and market linkages, the project will strengthen 140 enterprises, 50 producer groups and support 10,000 households along these NTFP value chains. 

Job summary

The Administrative Officer is responsible Provides administrative support for field operations, meetings, travel, documentation, office management and coordination. Ensures smooth day-to-day functioning of project implementation teams and partner-facing activities.

To be successful in this role, you will need:

Essential 

Bachelor’s Degree in Public Administration and Management, Business Administration and other related fields.
2-3 years NGO working experience in a similar role 
Knowledge in use of MS Office packages  
 Basic procurement and logistics knowledge.

Desirable

Possess good communication skills 
Ability to prioritise different tasks in efficient manner 
Possess good interpersonal skills
Flexible and hardworking

The key responsibilities of the role will be:

Front Office Desk Management
•    Receive visitors to office in a professional manner.
•    To ensure the outside reception area is kept clean and tidy
•    Liaise with logistics and drivers regarding travel arrangements as required.
•    Processing visitors’ identification cards.
•    Ensure reception desk is never left unattended at any one time.
•    Undertake proper screening of all visitors before ushering them to office and must be escorted or picked by the staff they are visiting.
•    Coordinate with the hired security guards to ensure compliance of the security standard operating procedures are executed without any lapse.
•    Report any security challenges identified to his/her line manager for immediate attention and action.
•    To maintain a mail log recording all outgoing and incoming correspondence.
•    Manage Front office stationery to ensure that stocks are maintained at adequate levels for the efficient running of the office.
•    Place quantity orders for office supplies and ensure order / purchase form is completed and submitted for processing.

Administrative roles
•    Process invoice payments for all utilities on time to avoid any form of disconnection.
•    Accommodation bookings for all staff, follow up invoices from the hotels and make payments timely.
•    Support to oversee general premise cleanliness and identify areas of improvement, share with the office attendant and compound cleaner to ensure the office ambience and environment is well maintained to required GOAL standards. 

Logistics and Procurement Support
•    Assist logistics and procurement department with the fulfilling of orders received including sending inquiry forms and sourcing quotations from pre-qualified suppliers.
•    Assist with updating the procurement digital ordering tracking system (OTS).
•    Assist in developing tracker of all  monthly payments under framework agreements (FWAs).  
•    Assist with scanning of procurement paperwork and ensuring comprehensive procurement records are maintained as per guidelines.
•    Provide administrative support to the logistics and procurement team and where required prepare documentation for orders, bids receiving/recording, including payment requisition forms etc.
•    Assist in setting up inventory and maintenance list for all furniture and non-asset items in Mbale and district field offices.
•    Manage mini store at Mbale office ensuring that stock management procedures are executed according to GOAL policies. 
•    Receiving both program and administrative stock delivered by suppliers, prepare a goods received note (GRN) upon verification of the requesting department and submit invoices to procurement for supplier payments.
•    Issue inventory/stock based on approved stock requisition/release form and update the stock card accordingly
•    Conduct 30% monthly stock count, Bi-annual and annual counts supported by Logistics, Finance and Program.
•    Provide administrative support in preparing replacement and maintenance plan for any office inventory / furniture items. 
•    Ensure inventory list of fire extinguishers, PEP Kits and first aid kits are kept and service plan in place

General Terms and Conditions

At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team at recruitment@ug.goal.ie

GOAL Commitment to Diversity, Equity and Inclusion:
GOAL is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We foster an inclusive culture where all voices are heard and valued. We know that the more inclusive we are, the better our work will be.

All employees share in the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. GOAL does not discriminate against any employee on the basis of sex, race, color, ethnic background, tribe, birth, creed or religion or social or economic standing, political opinion, disability.

Code of Conduct and Accountability within GOAL

GOAL is an equal opportunities employer and has values and behaviours framework which defines our code of conduct. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability.

• Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behaviour of a GOAL staff or partner.

Safeguarding

Children and vulnerable adults a must be safeguarded to the maximum extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury, and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

GOAL 

Established in 1977, GOAL is an international humanitarian agency and works with the most vulnerable communities to help them respond to and overcome humanitarian crises, and to assist those facing poverty and exclusion achieve greater resilience and well-being. GOAL envisions a world beyond humanitarian crises where poverty no longer exists, where vulnerable communities exposed to shocks and stresses are resilient, where barriers to well-being are removed and where everyone has equal rights and opportunities. 

General Description of the Country Programme 

First operational in Uganda in 1979, the current GOAL Uganda country programme focuses on Health, (including WASH, Health Accountability and Nutrition); and a market-based systems approach to improving agricultural livelihoods and WASH. GOAL Uganda mainstreams gender, child protection, social behavior changes and resilience strategies across all programming. GOAL uses a mixture of direct implementation and partnerships with national and international civil society organizations, local government, the private sector and communities to give effect to our mission.  

GOAL Uganda has a skilled team of over 110 personnel and has a head office in Kampala and field offices in 7 locations across Northern, Southwestern and Eastern regions of Uganda.  GOAL Uganda’s donors include the Mastercard Foundation, charity: water, Irish Aid, The Kingdom of Netherland Embassy in Uganda (EKN) and other private donors.  

Interested applicants who meet the requirements should apply through the link with at least 3 professional referees (current or former Line Manager) from the last three employers and daytime contact number by 30th September 2026.