GOAL Zimbabwe  

Job Description  

Function:	Programmes
Job Title:	WASH Coordinator
Grade / Level:	TBA
Country:	Zimbabwe
Location:	Bulawayo - 75% Harare – 25%
Reports to:	Programmes Director
Supervision Given to:	WASH Team

  

Overview:  

 

The WASH Coordinator is responsible for the effective implementation of WASH Strategy including all WASH activities at community, school and health facilities in coordination with other sectors. The WASH Coordinator will manage the implementation of all WASH interventions and shall also be responsible for developing and updating the WASH strategy, WASH sectoral assessments, programme design and budgeting, coordination, and will support fundraising, staff management, recruitment and procurement for the WASH sector. This role contributes to the achievement of GOAL’s global goals 1 & 2 (People Survive Crises and People Have Resilient Health) under GOAL Zimbabwe’s current Country Strategy, and will be key in further developing our approaches, partnerships and technical thinking in these areas. Furthermore, she/he supports the assessment, implementation, monitoring, and reporting of current and future GOAL WASH programs in Zimbabwe, as well as liaising with external stakeholders (Partners, Donors, and local authorities) and representing GOAL in various technical forums. He/she will ensure the technical relevance of WASH interventions according to country priorities, in close collaboration with the Programme Director and Global WASH Advisor.

  

Main responsibilities:  

   

WASH Programme portfolio strategic development

• Work with the WASH and programme team and the Global WASH Advisor to develop GOAL Zimbabwe’s WASH Strategy, ensuring that it reflects GOAL’s global mission and vision.
• Position GOAL Zimbabwe as a lead in sustainable rural/urban operations and maintenance, using a systems strengthening approach to explore technologies, social behaviour change, communication approaches and partnerships (inc. government, communities, CSOs and private sector) that contribute towards the adoption and realisation of rural/urban water and sanitation services in Zimbabwe.
• Conduct needs and other sectoral or geographic assessments to explore portfolio growth and strategic achievement.
• Maintain up-to-date information on WASH issues and current good practice for all aspects of GOAL’s WASH programming and pass on newly acquired information to respective field teams.

Remain up to date with changes and innovation in the global and national sectors of relevance and support team member continuous learning, including through training.  

• Actively explore and integrate GOAL’s ways of working into WASH programming, strengthening our commitments to inclusion, social behaviour change, systems approaches and partnerships.
• Share learnings across GOAL Zimbabwe’s programme areas and identify opportunities for multisectoral interventions.
• Collaborate and support on emergency programming initiatives relevant to WASH and Health.
• Identify and nurture strategic partnerships to increase the relevance, sustainability and integration of the WASH portfolio.
• WASH programme portfolio implementation and management using an adaptive management approach, oversee the implementation of GOAL Zimbabwe’s WASH portfolio and support and hold WASH Managers accountable for portfolio implementation.
• Directly coordinate the implementation of all WASH portfolio projects, acting as the link between field implementation (lessons, challenges, opportunities) to GOAL internally and relevant networks both nationally and global.
• Manage portfolio and project budgets and monitor financial transaction as per the Authorisation Matrix and delegation protocols.
• Provide technical advice, in line with GOAL’s strategy, to field staff in planning and implementing activities of the WASH portfolio and in other portfolio areas where WASH concerns may arise.
• Lead pilots to test approaches/ideas, generate evidence and learning and take successful WASH initiatives to scale; this includes developing and scaling up market-based sanitation products and services, developing business models for private sector pilots in sustainable operations & maintenance and advancements in technical water-access projects, among others.
• Manage all NGO, civil society and private sector partnerships, including the on-granting process, capacity building, reporting and compliance as per GOAL’s On-Granting policies.
• Ensure portfolio procurement, contracting, logistics, finance and HR processes are managed effectively and in line with GOAL policy.
• Ensure the integration of Safeguarding and CFM across the portfolio, with each project having a safeguarding risk assessment conducted to inform adjustments and adaptations as required.
• Accountable for all internal and external reporting, including to donors, ensuring all portfolio reporting is delivered on time and is of high quality, coordinating team inputs with the support of the Program Support Officer.

  

WASH Monitoring, evaluation, accountability, and learning.  

• Lead on portfolio monitoring and learning, creating the processes and spaces to encourage reflection, critical thought and analysis of WASH portfolio approaches and impact, and supporting adaptive management and measurement of qualitative impact.
• Work closely with the MEAL team to ensure accurate and timely collection and reporting of portfolio data.
• Effectively use data and learning to adaptively manage the portfolio.
• Develop learning and communication materials of high quality for internal and external audiences, including learning briefs, impact stories and capacity statements.
• External representation and coordination

Lead on representing GOAL Zimbabwe in WASH forums and platforms at the national and international levels, including internal cross-organisational networks and meetings, sharing key messages and learning and improving synergy and collaboration.  

• Take the lead on leveraging key WASH networks and relationships to advocate for policy and process changes aligned with our strategic objectives and vision for WASH.
• Support all efforts towards accountability to project participants. This includes actively engaging participating communities as equal partners in the design, monitoring and evaluation of programmes.

  

Resource Mobilisation 

• Identify and respond to proposed funding opportunities, working with the Program Team and PD, to support the growth and development of the WASH portfolio and strategy.
• Lead on the design and development of quality WASH and multisectoral proposals, with support from the Global Technical Team, Program Team and PD.
• Engage with other key WASH partners and donors in Zimbabwe and elsewhere and explore the potential for funding, partnership, research and collaboration.

 

Human resource management  

• Line management of the WASH Managers and other assigned staff, ensuring that all team members have clear and measurable (SMART) performance management objectives and that they are measured regularly and in line with policy.
• Ensure all staff under the WASH portfolio have development objectives and related development plans.
• Identify team training and development needs and actively address these needs through daily mentoring, coaching and informal and formal training opportunities; this may relate to project, financial, or people management or other technical WASH areas.
• Lead by example, practicing GOAL’s values and behaviours, encouraging both upward and downward accountability and complying with all of GOAL’s accountability policies.
• Ensure compliance to all GOAL, Donor and Government of Zimbabwe policies, procedures and guidelines that relate to the implementation of the portfolio.

  

Requirements: Technical & Functional skills  

  Essential  

• Degree/Masters’ level in Civil Engineering, Water/Hydraulic Engineering, Environmental Health, or related discipline.
• Minimum 3 years at a coordinator level, managing multiple projects and teams.
• Minimum 5 years professional experience in managing complex WASH programming in developing countries, including strategic planning, grant and budget management.
• Experience in developing WASH strategies and implementation plans at a portfolio level.
• Experience in leading the implementation of both infrastructure and behaviour change oriented WASH projects and programming, with an understanding of technical principles and community engagement approaches for WASH such as CLTS.
• Demonstrated experience in WASH proposal development and preparation of internal and donor reports.
• Experience and understanding of key donor policies, guidelines and strategies, eg EU, FCDO, UN, and Foundations.
• Experience supervising and managing both partners and staff from a broad range of backgrounds and experiences.
• Experience in networking and coordination at the national and international levels.
• Strong financial literacy and financial management skills.
• Strong computer literacy with a full knowledge of MS Office applications as well as specialist WASH software eg EPANet, Google Earth, QGIS, CAD, etc.
• Strong communication and interpersonal skills ability to work in a team.

 

Desirable  

• Demonstrated experience of working closely with support functions, such as finance, procurement and logistics, on activity and portfolio planning.
• Proven ability to work in a fast-paced and detail-oriented, with a proactive planning and execution.
• Excellent organizational skills, including ability to prioritize and meet deadlines.
• Understanding of market systems development, and experience in exploring or working on business models to promote sustainable WASH systems.
• Previous experience in working with both public and private service providers (in the WASH sector preferred but not essential) and in providing business development support to small and medium enterprises.
• An appreciation of WASH in health and outbreak preparedness and/or response.
• Ability to understand gender and inclusion related challenges within beneficiary groups.
• Ability to work collaboratively in teams, build consensus, and effectively coordinate with internal and external actors.

  

General terms and conditions  

  

Safeguarding  

Children and vulnerable adults must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.   

  

Accountability within GOAL  

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:  

• Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area. Report any concerns about inappropriate behaviour of a GOAL staff or partner.