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Partner Account Manager, ANZ

Melbourne, Australia

About Us at GoCardless

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. 

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help! 

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

The role

We’re looking for a Partner Account Manager to own the local relationships with GoCardless’ largest partners, and help to drive growth and adoption of the GoCardless product. You’ll be working with an experienced Partnerships Leader, the local GTM team, and cross-functionally with a number of stakeholders including marketing and strategy. Together you’ll help to grow existing relationships and in some cases, forge new local alliances .

 

You’ll be designing and executing strategies to grow partnerships including creating content, working with mutual clients, delivering marketing campaigns, and more. You’ll get to use a lot of different skills - analytics, creativity, project management, stakeholder wrangling and so much more. 

 

What excites you 

  • Making life easier for real businesses every day
  • Enjoying working outside your own business and meeting new people
  • Learning to influence without authority for great customer and GC outcomes
  • Working with smart, talented people, from whom you can learn and grow
  • Creating interesting and innovative ways to attract and educate customers
  • Working with multiple stakeholders with different skillsets to get the best results
  • Being able to test, learn, and grow processes, making them your own

What excites us  

  • You take ownership - you can take a task and run with it, leading the way
  • You’re keen to learn - there’s a lot of moving parts, and the more questions you ask, the better
  • You take a logical approach - decision making should be backed by information
  • You’re good with people - you’ll need to work with different departments, companies, and seniority levels both internally and externally, so communication skills and expectation management really helps
  • You care about it - our work can make a real difference to businesses and the people involved

 

Base salary range: AUD 130,400 - AUD 195,600


Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Good Stuff!

  • Wellbeing: Dedicated support and medical cover to keep you healthy.
  • Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.
  • Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team.
  • Equity: All permanently employed GeeCees get equity to share in our success.
  • Parental leave: Tailored leave to support your life's great adventure.
  • Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually.

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here’s where we stand:

  • 45% identify as women 
  • 23% identify as Black, Asian, Mixed, or Other 
  • 10% identify as LGBTQIA+ 
  • 9% identify as neurodiverse 
  • 2% identify as disabled 

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability at GoCardless

We’re committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition, we’re working towards a climate-positive future. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via X, Instagram and LinkedIn

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When you apply for a job, GoCardless Ltd will be the controller for the personal data contained in your application. You can reach us at GoCardless Ltd, Sutton Yard, 65 Goswell Road, London, EC1V 7EN, or contact our Data Protection Officer at help@gocardless.com. We process your personal data to set up and conduct interviews and tests for applicants, evaluate and assess the results, and otherwise as needed in our recruitment and hiring processes. This processing is necessary for our legitimate interests in finding, choosing and hiring employees.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider who helps manage the recruitment and hiring process on our behalf. Greenhouse is based in the United States, and the transfer will be subject to the safeguards of Greenhouse's Privacy Shield certification. We keep your personal data as long as necessary to evaluate your application. You have the right to request access to your personal data and to request that it be corrected, restricted, erased, or ported to a new provider under certain circumstances. In addition, you may lodge a complaint with an EU supervisory authority.


AUSTRALIA - Demographic Questions

We're committed to making GoCardless a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our mission to build the world’s bank payment network.

We continually measure our efforts to ensure we're on track, and that's where you can help. The questions below are optional but we'd appreciate you answering them. It's completely anonymous so your answers CANNOT be linked to you individually. They also don't have any impact on the hiring decisions we make.

Want to find out more about D&I at GC? Take a look  here.

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