Partnerships Strategy Manager

About Us at GoCardless

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. 

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help! 

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

The role

This is a critical, high-impact, and highly autonomous role within Global Partnerships, a function at the forefront of GoCardless's global Go-To-Market (GTM) growth. We are looking for a proven operator who can translate strategic insight into measurable action and tangible results.

The Partner Strategy & Operations Manager is a dynamic role encompassing strategic projects, operational excellence, and performance management across the entire Global Partnerships function. You will focus on identifying new growth areas, managing partners crucial to those initiatives, and delivering robust performance analysis and reporting. A core responsibility is designing, delivering, and executing processes that optimise the function's efficiency and efficacy, serving as a vital link between our product, people, and GTM strategy.

What excites you

• Commercial Leadership: Drive key partnerships across our product ecosystem, including Capital (e.g., Pipe), Bank Accounts (e.g., Tide), and ancillary offerings (e.g., Mollie).
• Performance Insight: Collaborate with the Partnerships Finance Partner to convert data and insights into clear, actionable steps that deliver measurable commercial outcomes.
• Operational Excellence: Build and refine essential operational frameworks to maximise team efficiency and partnership impact.
• Reporting: Deliver clear, actionable reporting on partnership performance to stakeholders across the business.
• Strategic Alignment: Act as the critical link translating global partnership strategy into effective regional execution, ensuring alignment and momentum.
• Cross-Functional Strategy: Work collaboratively across Product, Sales, Marketing, and other teams to shape and execute the future direction of GoCardless partnerships.

What excites us

• Simplify Complexity: You excel at bringing clarity and control to complex situations, turning chaos into coordinated and impactful execution.
• Bias for Action: You operate with urgency, prioritising a timely "good" result over a delayed "perfect" one.
• Data-Driven: You are committed to living and breathing data, using it as the foundation for all decision-making.
• Results-Focus: You are determined, motivated by delivering meaningful change, and relentlessly focused on results.
• Strategic Executor: You possess a rare ability to combine high-level strategic thinking with flawless operational execution.
• Autonomous Operator: You operate with significant autonomy and a relentless focus on driving business value.
• AI native: An advocate and expert in leveraging AI to maximize efficiency, accelerate performance, and drive team productivity.

Base salary range: £44,800 - £67,200

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Good Stuff!

• Wellbeing: Dedicated support and medical cover to keep you healthy.
• Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.
• Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team.
• Equity: All permanently employed GeeCees get equity to share in our success.
• Parental leave: Tailored leave to support your life's great adventure.
• Time off: Annual holiday leave based on your location, supplemented by 3 volunteer days and 4 wellness days.

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here’s where we stand:

• 45% identify as women 
• 23% identify as Black, Asian, Mixed, or Other 
• 10% identify as LGBTQIA+ 
• 9% identify as neurodiverse 
• 2% identify as disabled 

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability at GoCardless

We’re committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition, we’re working towards a climate-positive future. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via X, Instagram and LinkedIn.