Job Application for Learning Systems Senior Associate - Training Coordinator at GOC Referral Board

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Join Us!

Join us at the Google Operations Center for the opportunity to help Google users tackle their problems and accomplish their goals, all while working in a dynamic and diverse environment.

As the Learning Systems Senior Associate - Training Coordinator - gKit you will be responsible for creating/building learning paths and e-learnings. The Learning Systems Senior Associate also troubleshoots via cases on Intellum problems. Working on special projects is also a part of the Training Coordinator profile. Your key stakeholders would be internal Google teams.

Position Responsibilities

Maintaining content structure and identifying when content needs to be reviewed/updated
Troubleshoot and answer technical ticket issues for courses from support
Provide daily project updates on ongoing setup and maintenance of content
Communicate directly with customers to assess and document their LMS-related requests
Upload, manage, and organize training content created in-house to the LMS
Complete special projects to be added as required by the gTech Learning team
Communicate with stakeholders on a regular basis across end to end projects

Minimum Qualifications

Detail Oriented
Excellent listening and communication skills (written and verbal). Strong judgment with a positive attitude
Self-starter with the ability to work independently and on multiple initiatives in a fast-paced, constantly changing environment
Process driven, with the ability to recommend and implement changes for process improvement
Course Building, Learning Path creation in Learning management system (LMS) experience
Troubleshooting experience in LMS

Preferred Qualifications

Intellum experience preferred
Proficiency in Google Docs, Gmail, Excel
HTML Coding & HTML5 Knowledge
Experience with training industry standards (SCORM / AICC)

Benefits

We support you with competitive wages and comprehensive health care including medical, dental and vision coverage
We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
We support your teams with free daily lunch, fully stocked micro-kitchens, and culture clubs and employee resource groups that let you share what you care about

At Google Operations Center, we don’t just accept differences, we celebrate them. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

IMPORTANT: This job posting is for Employee Referral purposes only. If you wish to explore internal opportunities within GOC, please head over to our Internal Job Posting site.

If you have referrals for this position, please choose +Add a Referral from your Greenhouse dashboard. Alternatively, you can use this instruction guide.

Thank you for visiting our referral job board and for participating in GOC Join!

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Learning Systems Senior Associate - Training Coordinator

IMPORTANT: This job posting is for Employee Referral purposes only. If you wish to explore internal opportunities within GOC, please head over to our Internal Job Posting site.

If you have referrals for this position, please choose +Add a Referral from your Greenhouse dashboard. Alternatively, you can use this instruction guide.

Thank you for visiting our referral job board and for participating in GOC Join!

IMPORTANT: This job posting is for Employee Referral purposes only. If you wish to explore internal opportunities within GOC, please head over to our Internal Job Posting site.

If you have referrals for this position, please choose +Add a Referral from your Greenhouse dashboard. Alternatively, you can use this instruction guide.

Thank you for visiting our referral job board and for participating in GOC Join!

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