Director, Talent Acquisition

San Francisco, CA

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

GoFundMe is looking for a dynamic and strategic Director of Talent Acquisition to lead, evolve, and scale our hiring engine, both in the U.S. and globally. In this high-impact role, you’ll shape how we attract, engage, and hire top talent to fuel our mission of helping people help each other. You’ll bring a bold vision for recruiting, deep expertise in talent strategy, and a strong ability to influence, inspire, and operationalize.

We are seeking candidates based in the Bay Area who can come to the office 2+ times per week.

The Job

  • Guide, mentor, and grow the global Talent Acquisition team into trusted advisors to the business, fostering a culture of collaboration, curiosity, and excellence.
  • Align all hiring stakeholders around a cohesive process, ensuring clarity, accountability, and urgency in securing world-class talent.
  • Collaborate closely with department leaders to proactively understand and respond to evolving team and company needs.
  • Refine and scale recruiting strategies, tools, and workflows to ensure we’re operating efficiently and effectively, without sacrificing quality or experience.
  • Continuously improve the candidate and hiring manager experience by capturing feedback, identifying pain points, and optimizing each stage of the funnel.
  • Define and track meaningful metrics to monitor funnel health, hiring velocity, pipeline diversity, conversion rates, and team performance.
  • Partner with Finance to forecast, track, and report on hiring progress and headcount planning, ensuring alignment with budget and business priorities.
  • Lead inclusive hiring practices and keep us on track to meet our internal goals for building a diverse, representative team.
  • Collaborate cross-functionally to build and promote a compelling Employee Value Proposition and employer brand that reflects our culture and attracts the right talent.
  • Ensure compliance with all relevant employment laws and regulations.

You 

  • Bachelor’s Degree or equivalent
  • 10+ years of relevant experience
  • 5+ years of proven experience leading, aligning, and developing recruiting teams within a high-growth tech industry
  • Experience managing a global recruiting team in a competitive tech industry  
  • Deep understanding of the complexity of diversity recruiting, and desire to drive results
  • Process improvement mindset. You have an eye for efficiency, never losing sight of quality
  • Demonstrated experience leveraging data to drive TA strategy, processes, and programs  
  • Ability to navigate ambiguity, adapt quickly to shifting priorities, make timely decisions, and drive behavioral change
  • Problem solver with the ability to switch seamlessly between critical thinking and tactical execution within a fast-paced environment
  • Experience with Employer Branding within the tech industry
  • Vendor management + contract negotiation experience 
  • Experience using an ATS system (Greenhouse preferred), reporting tools, and sourcing tools

Why you’ll love it here

  • Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
  • Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
  • Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
  • Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
  • Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
  • Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
  • Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
  • Community Engagement: Make a difference through our volunteering and Gives Back programs.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position in this location is $227,000 - $277,000 + bonus + equity + benefits.  Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

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GoFundMe is where we help people help each other. Help comes in many different shapes and sizes, and so we aim to hire a team who reflects the diverse backgrounds, experiences, lifestyles and values of the people who come to the platform every day. 

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