New

Senior Manager, Internal Communications

Remote

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

We’re looking for a Senior Manager, Internal Communications to define and lead how we communicate with our employees, shaping our internal voice, and ensuring our employees are informed, aligned, and inspired. This is a high-impact, highly visible, and hands-on role for a strategic communicator who is equally comfortable setting direction and rolling up their sleeves to execute.

The Role

As Senior Manager, Internal Communications, you will lead and evolve GoFundMe’s internal communications strategy and execution. You’ll partner closely with executive leadership and the People team to ensure clarity, consistency, and impact across all employee communications.

This role reports to the Director of Corporate Communications and works cross-functionally with leadership across the company.

What You’ll Do

  • Define and lead internal communications strategy
    Establish a clear, scalable approach to how we communicate with employees, across channels, audiences, and moments that matter.
  • Shape and operationalize our internal voice
    Develop a consistent voice and narrative for employee communications, ensuring alignment across executives and teams.
  • Lead internal executive communications
    Partner with senior leaders to craft thoughtful, clear, and effective communications to employees.
  • Lead communications for high-visibility company announcements
    Develop messaging, define communication plans, and drive execution from draft through approval to delivery.
  • Build systems and processes for scale
    Create efficient workflows, cadences, and tools (including AI-enabled solutions) to support high-quality communications.
  • Partner closely with the People team
    Establish a strong, ongoing partnership to align on priorities, messaging, and communication cadence.

What You Bring

  • 8–12 years of experience in internal or employee communications
  • Proven ability to set strategy and execute independently in a fast-paced environment
  • Strong experience in executive communications, including advising senior leaders
  • Experience leading communications for high-stakes or high-visibility moments (e.g., company announcements, organizational changes)
  • Excellent writing and storytelling skills, with a strong sense of voice and tone
  • Ability to influence and collaborate effectively with cross-functional stakeholders and navigate complex processes
  • A builder mindset—you’re energized by creating structure where it doesn’t yet exist
  • Experience in mission-driven organizations is a plus

Why This Role

This is a unique opportunity to build and shape the internal communications function at a mission-driven company that genuinely values its people and culture.

You’ll have the autonomy to define strategy, the visibility to influence leadership, and the opportunity to make a meaningful impact on how employees experience GoFundMe—at a time of growth and momentum.

Why you’ll love it here

  • Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
  • Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
  • Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
  • Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
  • Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
  • Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
  • Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
  • Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $145,000 - $218,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

*FOR ALL US-REMOTE ROLES:
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

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GoFundMe is where we help people help each other. Help comes in many different shapes and sizes, and so we aim to hire a team who reflects the diverse backgrounds, experiences, lifestyles and values of the people who come to the platform every day. 

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