Program Manager | Road to Hire (GDS)

Charlotte, NC

Position Overview

Road to Hire is seeking exceptional mission-aligned talent to join its team, as it pivots to a new chapter to position itself for new heights of student success and organizational excellence. As Program Manager for Road to Hire’s Golden Door Scholars program, you'll lead a team of two Student Success Coaches while maintaining a small personal caseload. You'll be responsible for developing and implementing comprehensive programming focused on college access, persistence, and completion outcomes. This role requires strong leadership skills, strategic thinking, and a passion for empowering underserved students from immigrant communities to achieve their educational goals.

Priority consideration for interviews will be given to applicants who submit by Monday, August 11th 

 

Key Responsibilities

Team Leadership & Development

  • Manage, mentor, and develop a team of two Student Success Coaches
  • Conduct regular performance reviews, goal setting, and professional development planning
  • Foster a collaborative team environment focused on student success outcomes
  • Provide ongoing coaching and support to ensure team effectiveness and program excellence
  • Liaise with Chief Student Success Officer to manage a small portfolio of college relationships 

Program Development & Implementation

  • Design, develop, and execute comprehensive programming aligned with GDS objectives
  • Create and maintain program curricula, workshops, and engagement activities
  • Collaborate with internal stakeholders and external partners to enhance program offerings
  • Continuously assess and improve program effectiveness based on data and feedback

Student Support & Engagement

  • Maintain a personal caseload of 5-15 program participants
  • Provide personalized coaching and mentorship to assigned students
  • Support crisis intervention and escalated student needs across the program
  • Build and maintain strong relationships with students and their families

Operations & Reporting

  • Manage program budget, including forecasting and expense tracking
  • Develop and monitor key performance indicators (KPIs) and success metrics
  • Prepare regular reports for leadership on program outcomes and impact
  • Ensure compliance with program requirements and organizational policies

Required Qualifications

  • Bachelor's degree required 
  • 5+ years of experience in student services, education, or related field
  • 2+ years of people leadership experience with direct report management
  • Proven track record of developing and implementing successful programs
  • Strong analytical skills with experience in data collection and reporting
  • Excellent communication and interpersonal skills
  • Experience working with diverse student populations, preferably immigrant communities
  • Proficiency in budget management and financial planning
  • Ability to work collaboratively in a fast-paced, mission-driven environment

Preferred Qualifications:

  • Experience with college access or retention programs
  • Knowledge of challenges facing immigrant students in higher education
  • Bilingual capabilities (Spanish preferred)
  • Experience with student information systems and data management platforms

 

Compensation

  • Compensation Range: $70,000 - $80,000
    *Note actual compensation is based on qualifications, and experience. 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program

 

About Road to Hire:

Road to Hire invests in the untapped potential of underrepresented young adults by breaking down barriers to career success. We provide continuous support from high school classrooms, through college into high-paying careers, and equip young professionals with the skills, confidence, and opportunities to unlock economic mobility and lasting career growth. Road to Hire is headquartered alongside Red Ventures corporation, its founding corporate partner. R2H is considered RV Corporate's social impact vertical while maintaining its status as a standalone 501(c)(3) nonprofit organization.

Reports to: Chief Student Success Officer, Office of Student Success

Location Requirements: This hybrid role is based at Red Ventures corporation headquarters (our founding partner) in Charlotte, NC, with required on-site presence Tuesday through Thursday. Additional days may be needed for special programming and activities. The position involves student interaction through both in-person and virtual engagement with program participants, occasionally including weekend commitments. Candidates must be located in the Charlotte metropolitan area.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com

If you are based in California, we encourage you to read this important information for California residents linked here.

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