Coordinator, Premium Suite Service (GSV)

About the Role

The Golden State Valkyries are looking for Coordinator to deliver excellent service to our suite clients while assisting with the implementation of departmental projects. In this role, you will create and maintain successful business relationships with all types of rental suite clients, from administrators to CEOs of large corporations. This position reports to the Director, Premium Suite Sales and Service.

Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative, creativity and dedication!

This is a full-time position based onsite in Oakland, CA with time spent in San Francisco for game days.

Key Responsibilities

• Input data and process reports for premium suite clients
• Lead ticket requests, will call management, premium gifting, photo requests and escorting of client groups
• Work in conjunction with various departments to ensure seamless events for suite clients
• Implement new strategies and methodologies based on research, data, success rates, and market trends to ensure 100% customer and departmental satisfaction
• Assist in budget reports and invoice process, including handling the department expense budget
• Build and sustain strong partner and internal client relationships
• Provide white glove, superior service to suite clients at Chase Center
• Solidify yourself as a key player in event management and client interaction
• Assist in administration of all formal updates and communications regarding Golden State Valkyries games
• Other duties as assigned

Required Experience & Skills

• Bachelor's degree, preferably in Business/Sports Management, or equivalent work experience
• Track record of building and maintaining successful business relationships
• Proficiency in Microsoft Office and Salesforce
• Excellent written and verbal communication, customer service and resolution skills
• Ability to build positive working relationships with clients and peers at all levels within an organization and throughout the community
• Flexibility with changing priorities; ability to organize and prioritize workload

Time Commitment

• Available to attend all Valkyries home games to drive business relationships (includes evenings, weekends, and holidays)

Compensation

• $26.44 per hour + Bonus
• Comprehensive Medical, Dental and Vision benefits for employees and dependents
• Employer 401K match
• Vacation and generous paid time off plan for pregnancy and parental leaves

 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 Golden State Warriors is an equal opportunity employer.

We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Want to learn more about who we are and what we value? Visit www.warriors.com/employment

 

 

 

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