Senior Data Scientist - NLP

As a Senior NLP Research Scientist at Gong, you will leverage your expertise in natural language processing to develop and deploy innovative NLP-based products, contributing directly to our product strategy. You will work alongside a team of exceptional NLP researchers, data analysts, and prompt engineers, tackling complex business challenges using real-world data. If you have a passion for NLP, a knack for creative problem-solving, and thrive in a collaborative environment, this role offers the opportunity to make a significant impact.

As a Senior Data Scientist, you will:

• Develop and deploy cutting-edge NLP-based products for Gong, optimizing models for real-world performance and scalability while ensuring they meet production standards and business needs.
• Conduct hands-on research to integrate data and product insights, creating robust NLP algorithms with production-grade code that enhance business outcomes and drive strategic value.
• Participate in brainstorming sessions for machine learning initiatives, collaborating closely with the Product and Engineering teams to influence and shape Gong’s product strategy.
• Mentor team members and contribute to their professional growth through joint work, knowledge sharing, and staying up to date with the latest ML developments.

You should apply if you have:

• M.Sc. or Ph.D. in an exact science field, with a thesis focused on NLP.
• 3+ years of industry experience in NLP research, including deep learning and large language models (LLMs).
• Strong knowledge of various ML disciplines and algorithms, with proven experience in delivering end-to-end algorithm solutions from experimentation to production.
• Proficiency in Python programming and a solid understanding of experiment design, data analysis, and results reporting.
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
• Published papers in peer-reviewed journals or conferences related to statistics, machine learning, or neural networks (an advantage).

*We operate in a flexible hybrid work model.

What makes Engineering at Gong unique? 

Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.” 

If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay - fill in your application details. Who knows, maybe there’s a Gongster in you!

About us 

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

Here at Gong, we encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits.

If these considerations are important to you when choosing a workplace, we'd love to see you with us.

To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.

#LI-MK3