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Director of Content & Brand

Chicago | New York City | Salt Lake City | San Francisco

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

As Director of Brand and Content at Gong, you own the voice, story, and creative expression of the Gong brand. Your mission is to elevate Gong from a category creator in Revenue Intelligence to the undisputed leader in Revenue AI. You will shape how Gong shows up in the market—through breakthrough campaigns, compelling content, and a bold, cohesive brand identity that drives awareness, trust, and demand.

You will lead a team of content strategists, writers, and social experts to build and scale a full-funnel content engine—from narrative development and product storytelling to integrated campaigns and marquee moments like Celebrate, our annual user conference. You will collaborate across product marketing, demand gen, comms, customer marketing, and design to ensure consistency and resonance across every touchpoint.

This Director role is equal parts creative vision, strategic storytelling, and operational excellence. You’re a builder who knows how to turn insights into big ideas and bring them to life across the channels that matter.

RESPONSIBILITIES
  • Define and evolve Gong’s brand positioning and voice across audiences and stages of growth.
  • Own the company-wide content strategy, from thought leadership to product launches to customer stories.
  • Lead creative development for integrated campaigns, executive events, and major moments (e.g., Celebrate, product releases).
  • Partner closely with Product Marketing to translate technical value into powerful stories.
  • Collaborate with comms, design, and social teams to ensure message cohesion and amplification.
  • Build and manage a high-performing team of brand strategists, writers, and content creators.
  • Use data and insights to continually optimize content performance and brand impact.
QUALIFICATIONS 
  • 12+ years of experience; A strategic storyteller with a track record of building standout B2B brands.
  • Deep experience leading brand and content teams at high-growth companies with direct reports.
  • Proven success operating at the Director level or similar, with strong cross-functional influence.
  • Ability to balance creative vision with a bias for execution.
  • A strong understanding of how to reach and engage revenue leaders and end users alike.
  • Passionate about creating content that’s bold, clear, and impossible to ignore.
PERKS & BENEFITS 
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $153,000 - $227,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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