Operations Coordinator

Operations Coordinator

Great Oaks Kathleen Sherry Charter School, New York City

About Great Oaks Charter Schools

At Great Oaks, students will shape the world, not be defined by it. Therefore, we believe that children learn best through a combination of project-based, authentic learning experiences and direct instruction to support skill development and accelerate learning. Instruction and culture are grounded in our design principles of Mastery, Leadership and Community. As part of the model, Great Oaks Americorps Fellows provide students with additional opportunities to engage in critical content, which helps to close academic achievement gaps and level the playing field. We are seeking highly-talented, experienced, tenacious educators who enjoy thinking outside the box and share the belief that all students deserve a high-quality education. 

Great Oaks Design Principles

Mastery:  For students to shape the world and not be defined by it, they must have deep knowledge and the ability to apply that to new contexts. Therefore, we emphasize hands-on, project-based curriculum and joyful teaching.

Leadership: The purpose of leadership is to support a vision of the world in which equity and justice are essential. Therefore, we offer leadership opportunities to students so that they can persist through challenges, plan proactively for their future, and collaborate with others.

Community: Community is predicated on the understanding that if it takes a village to raise a child, why not help raise the village. Therefore, we support the whole child in the development of healthy self-esteem and confidence through building deep relationships with others and themselves. 

About Great Oaks Kathleen Sherry Charter School – New York City
Renamed in the Fall of 2024, Great Oaks Kathleen Sherry Charter School - New York City (GO-NYC) opened in the Fall of 2013 on the Lower East Side of Manhattan. The school serves ~330 students in 6th-12th grades. In August of 2023, we opened our doors in a new location at 240 Bleecker Street in the West Village.  At GO-NYC, we utilize a full inclusion model which means that every core class is taught as an Integrated Co-Teaching (ICT) classroom. Our classrooms will typically have two co-teachers (one content, one special education) as well as an AmeriCorps Fellow working with students every day.

DEI Statement

At GO-NYC, diversity, equity, and inclusion are not just words – they are the foundation of who we are and how we operate. We are committed to continuously improving and evolving our practices to ensure that our workplace reflects the rich tapestry of humanity to foster a workplace where every individual is not only welcomed, but celebrated for their unique background, perspective, and identity. We seek to provide equal opportunities for all and empower every employee to thrive.

Position Summary

Reporting directly to the Director of Operations, the Operations Coordinator ensures smooth and efficient school operations by supporting key areas such as student recruitment, staff and tutor onboarding, main office management, facilities and technology oversight, and fostering staff morale and culture. This dynamic role requires a proactive, detail-oriented individual who excels at managing competing priorities, thrives in a fast-paced environment, and isn't afraid to tackle hands-on tasks. As a trusted advisor and go-getter, the Operations Coordinator plays a critical role in maintaining systems, processes, and the overall success of a large and diverse team.

Operations Coordinator Role & Responsibilities

Support smooth school operations by:

• Collaborating with the Director of Operations to manage front office operations, ensuring timely responses to calls and voicemails (within 2 days).
• Leading communication efforts with parents and students, including creating print materials.
• Managing administrative systems and processes, such as updating the school calendar, maintaining employee records, and tracking staff absences and leave requests.
• Organizing special events such as parent-teacher conferences, staff appreciation events, and student field trips.
• Serving as in-house tech support, managing hardware/software setup, troubleshooting issues, and training staff on technology use.
• Assisting with student transportation logistics, including bus management and coordination with transportation offices.
• Supporting the Director of Operations with board & community relations and preparing materials and spaces for related meetings.
• Assisting the Director of Operations with grant management as needed.
• Support in test coordination by assisting the assessment team in bulk printing requests, materials management, and test collection/distribution. 
• Support the Director of Operations in procurement requests

Ensure quality school facilities by:

• Partnering with the Director of Operations to maintain functional school spaces.
• Coordinating with the Senior Operations Manager to order and deliver supplies, ensuring availability as needed. Ensuring deliveries are distributed to the appropriate staff or location.
• Managing relationships with non-instructional staff and third-party vendors (e.g., IT, maintenance, nurse).
• Documenting facility conditions, scheduling walkthroughs, and coordinating repairs. Communicating large facilities matters to the Director of Operations. 

Support recruitment efforts by:

• Assisting with student enrollment logistics and organizing recruitment events like open houses, community gatherings, and charter school lottery.
• Support in the cultivation and creation of newsletters and promotional materials for recruitment efforts. 
•  Support the recruitment efforts with outreach to potential families before and after the lottery. 

Competencies and Qualifications

• Proven ability to manage multiple priorities and projects, preferably in an urban school setting.
• Creative problem-solving skills and resilience under pressure.
• Bachelor’s degree from a competitive institution preferred.
• Fluency in English and strong written/oral communication skills.
• Experience in operations/administration within a K-12 education setting.
• Proficiency in Microsoft Word, Excel, and other technology tools.
• Exceptional organizational skills in fast-paced environments.
• Responsiveness to feedback with a proactive attitude.
• Strong belief in the potential of all students to succeed.
• Willingness to work occasional evenings or weekends.
• S95 and D10 preferred
• Food handlers license preferred but not required

Compensation

Great Oaks provides a competitive compensation and benefits package; exact compensation will vary based on experience, certification, and education. The anticipated salary range is between $62,500–$81,500.