Community Manager (Part-Time)

Who We Are

Good Inside isn't just another parenting resource—we're creating an entirely new category that recognizes parenting as a skill to be learned and practiced, challenging the myth that it should “just come naturally.” Our approach? Sturdy leadership supported by cutting-edge technology. We believe parents deserve to be at the forefront of the tech revolution and so we created an app that offers personalized guidance, an AI-driven parenting advisor, and a global community of like-valued parents. 

Founded by Dr. Becky Kennedy and Dr. Erica Belsky, we're on a mission to solve one of humanity's most complex challenges: raising resilient, confident kids in an ever-changing world. We have revolutionized how parents learn, grow, and connect - making expert guidance and community support accessible and engaging for millions of families worldwide. We’re off to a great start and we know our product is changing lives - which means we're gearing up for our next big leap: refining our product and expanding reach to empower even more parents worldwide.

At Good Inside, we're looking for relentless problem solvers who light up at the chance to do hard things and create an entirely new category of company. If you're passionate about leveraging tech to empower millions of families and driven to make a lasting impact on society, we want you on our team. Join us in shaping the future of parenting and being at the forefront of social change. 

The Opportunity

Good Inside is looking for a Part Time Community Manager to foster connection in our Community, helping to facilitate relationship-building and intimacy within our private member group as we scale. You’ll report to the Sr. Director of Community and you’ll be a critical part in making the Good Inside Community a great place to be for values-aligned parents. Along with the rest of the Community Team, you’re balancing the online community, events, and member queries with finesse, keeping everything running smoothly behind the scenes.

As our Community Manager, you’ll be responding to community members’ questions and connecting members to one another, and to content and resources that we have available. This is a remote role requiring availability on nights, weekends and occasional holidays.

What You’ll Own

• Supporting daily management and engagement in the Good Inside Community in Circle.
• Build & nurture relationships with community members to support engagement and retention goals.
• Rehome member posts to appropriate spaces to improve engagement.
• Provide live support during virtual events - supporting with moderation in the chat, ensuring community safety, and providing resources to members in real-time.
• Perform occasional coverage for full-time Community team on an as needed basis.

Your Skills & Experience

• 1-2 years in community management, customer support, or related work, including volunteer work
• Bachelor’s degree (or equivalent experience) in psychology, communications, digital media, or other related fields 
• Natural dot-connector. You like connecting people with recommendations that will help them 
• Excellent active listening skills to provide empathetic support to community members, fostering an inclusive and supportive environment
• Exceptional collaborator and knows how to work with cross-teams to achieve goals, and cares about helping others achieve their goals
• Independent executor who can take ideas and directions and put it into action. You go above and beyond to creatively solve problems, answer questions, and advocate for members, earning their trust and loyalty

A Great Candidate…

• Owns challenges and drives solutions with confidence
• Communicates directly and effectively and pursues the truth, even in difficult moments
• Is motivated and driven by ambitious goals
• Adapts quickly, taking on various responsibilities with enthusiasm
• Embraces periods of intensity and knows when to shift gears
• Is career-driven and aspires to grow
• Is passionate about Good Inside's mission and eager to make a real impact
• Has a desire to learn our content and to share resources to members in the community
• Loves online community building. You’re fueled by connection: commenting, and networking virtually and a skill for communicating with empathy & compassion via text 

What We Offer for Part-Time Employees

• Competitive Compensation: $35 per hour
• 401K with company match
• FSA eligibility
• Paid Time Off
• Flex Spending and L&D Stipends
• Complimentary Good Inside membership for you, and a discount code to share with friends and family

Equal Employment Opportunity

Good Inside is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.

We are dedicated to growing a diverse team of highly talented people. As much as we believe in focusing on the parent behind the parenting and the child behind the behavior, we believe in focusing on the person behind the job. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the good inside of everyone..

If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.

For information about Good Inside's privacy practices, see our Privacy Policy. California applicants, please also see our CA Applicant Privacy Notice.