Account Executive - DASH (12-months Fixed-Term Contract)

At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience.

Our Values:

Dream big
- Be visionary, strategic, and open to innovation
Build great things
- Work in service of our users, always improving and pushing higher
Operate like an owner
- Take responsibility with bold decision-making and bias for action
Win like a sports team
- Be trusting and collaborative while empowering others
Learn and grow fast
- Never stop learning and iterate fast
Share our passion
- Share ideas and practice enthusiasm and joy
Be user obsessed
- Empathetic, inquisitive, practical

About the team:

You will be joining our Enterprise team, which is focused on bringing Goodnotes to the professional industry space. We work with businesses, public sector and educational institutions, and organisations across international markets to help them unlock the full potential of digital paper in their day-to-day workflows. The DACH region is a key growth market for us, and this role sits at the heart of that expansion.

About the role:

As an Account Executive for the DACH region, you will own a dedicated SMB & Mid Market territory across Germany, Austria & Switzerland, driving new business acquisition while nurturing and expanding existing client relationships. You will be the primary point of contact for SMB & Mid Market prospects and customers in your region, leading the full sales cycle from first outreach through to close and successful handover to Customer Success. You will work closely with our international Product, Marketing, Data Analytics, and Customer Support teams to deliver a best-in-class buying experience and represent Goodnotes in the DACH market — virtually and in person.

This is the role for you, if you’re excited to work on the things listed below:

• Own your territory: Take full ownership of the DACH SMB & Mid-Market sales pipeline — from prospecting and outbound outreach to closing new business and growing existing accounts through up-selling and cross-selling opportunities.
• Lead the full sales cycle: Manage every stage of the pre-to-post client lifecycle, including discovery, demo, proposal, negotiation, contracting, and successful handover, ensuring a seamless experience at every touchpoint.
• Educate and consult: Act as a trusted advisor to prospects and clients, helping them understand how Goodnotes can solve real business challenges and deliver measurable value across their organisation.
• Build lasting relationships: Develop strong, long-term relationships with decision-makers and champions across key accounts in the DACH region, including in-person engagement at local events and industry conferences.
• Drive revenue growth: Identify and convert new business opportunities through outbound prospecting, social selling, partner and reseller channels, and inbound leads — consistently meeting or exceeding quarterly targets.
• Represent the voice of the customer: Gather structured feedback from prospects and clients on use cases, pain points, and feature requests, and channel these insights back to our Product and Research teams.
• Leverage data to prioritise: Analyse territory and account data to make informed decisions about outreach cadence, deal prioritisation, and pipeline health — using HubSpot CRM as your single source of truth.
• Collaborate cross-functionally: Work hand-in-hand with Marketing, Customer Success, and Product teams to align go-to-market activities, support localised campaigns, and ensure smooth customer onboarding in the DACH market.

The skills you will need to be successful in the above:

• 2–4 years of experience in a client-facing sales or account management role at a B2B SaaS company preferably start up experience.
• Demonstrated track record of consistently achieving or exceeding sales targets and revenue goals
• Native or business-fluent German (written and spoken) and strong English proficiency.
• Deep understanding of the DACH business landscape, buying culture, and enterprise procurement processes, industry experience in public sector & construction is welcome
• Exceptional communication skills — confident in written outreach, live demos, presentations, and executive-level conversations
• Ability to clearly articulate a value proposition and handle objections with empathy and confidence
• Strong organisational skills with the ability to manage a high-volume pipeline and multiple concurrent priorities
• Experience with HubSpot CRM or comparable CRM platforms
• Comfort working in fast-moving, ambiguous environments with a proactive, ownership-driven mindset
• Willingness to travel within the DACH region for client meetings, events, and conferences
• Familiarity with AI tools and workflows as part of a modern sales motion is a strong plus

Even if you don’t meet all the criteria listed above, we would still love to hear from you! Goodnotes places a lot of value on learning and development and will support your growth if needed. 

The interview process:

• An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes
• Take Home Assignment
• A role-specific call to discuss your background and skillset for this role more in detail
• A call with your hiring manager to discuss your account management experience. This is the person who will be managing you day to day, working on your growth and development with you, as well as support you throughout your career at Goodnotes
• A meet-the-team call with 2 or 3 Goodpeople you’d be working closely with at Goodnotes
• An AI Literacy interview to gauge your understanding and use of AI tools 

What’s in it for you:

• Budget for things like noise-cancelling headphones, setting up your home office, personal development, professional training, and health & wellness
• Sponsored visits to our Hong Kong or London office every 2 years
• Company-wide annual offsite 
• Flexible working hours and location
• Medical insurance for you and your dependents

Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records.