Optical Engineer

About Goods & Services
  
Goods & Services is a product design and engineering company. 

We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services. Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. 

Headquartered in the United States, we operate regional development centers in Mexico and the United Kingdom. This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect.

About the job

Goods & Services is looking for an Optical Engineer who is expected to lead change, contribute new ideas, and find innovative methods to accomplish goals. Works on complex optical and electromechanical problems where analysis of situations or data requires an in-depth evaluation of various factors. Acts independently, and exercises judgment within broadly defined practices and policies. May supervise the activities of others. Determines methods and procedures on new assignments. The OE will be expected to have the ability to get things done through people that do not report to them. The OE will also need to have the ability to work through adverse situations while building and maintaining good personal relationships.

Location: Onsite, Merida, Yucatan, Mexico.

What you’ll do:

• Develop the required documentation to support assembly and testing of optical subassemblies and provide Optics training to production associates as required.
• Work with technicians to troubleshoot optical issues seen during the testing of Opto-electrical mechanical instruments.
• Communicate with vendor to get Failure Analysis reports and explanation of root cause.
• Execute and refine build sequences specific to the integration of optical components in subassemblies, optics alignment and system calibrations. Evaluate the manufacturing effectiveness of a build process and implement improvements to meet build cycle times and product design specifications. As required, maintain records and reporting systems for coordination of manufacturing operations.
• Test and qualify optical components and modules. Work with suppliers to improve incoming material quality and acceptance.
• Support the manufacturing team on escalations related to laser alignment and any optics related issue.
• Interface with NPI engineering and R&D in coordinating the release of new products. Learn and understand the requirements/architecture of next generation subsystems.
• Read and interpret design drawings, schematics, and perform simple updates of models or drawings using computer-aided design (such as ZEMAX) tools. Able to perform modeling and optical tolerances in ZEMAX.
• Have a good understanding of laser, optical filter and Photo-Multiplier Tube specifications and knowledge of direct diode lasers.
• Leads cross functional project teams.  Major objectives may include improving manufacturing operational efficiency, optimizing product design, qualifying replacement components, improving product quality, improving customer satisfaction, and reducing manufacturing costs.
• Must be an adept and experienced analytical person who is able to determine root cause of difficult technical issues. Must be able to implement effective solutions in a timely manner. Issues are typically multi-disciplinary in nature: mechanical, optical, electrical, and fluidic.
• Supports the introduction of new products into manufacturing. Reviews engineering designs and documentation for completeness, clarity, and manufacturability. Evaluates and qualifies new suppliers. Interfaces with Product Development to define and implement manufacturability criteria, develops procedures/processes for assembly, PCB's, systems, and sub-systems test procedures including fixtures, during the development process. Ensures designs, documents, and procedures are in manufacturing prior to production release.
• May perform and document field failure investigations, identify root causes, and participate in corrective and preventative action efforts.
• Keeps abreast of the basic requirements for compliance in own area of work and complies with those requirements. Participates as required in training on regulatory issues affecting own area of work. Brings regulatory compliance questions/issues to the attention of management.
• Promotes a safe work environment. May provide recommendations on maintaining the safety of the work environment. Participates in Environmental, Health and Safety programs. Addresses corrective actions whenever a hazard is identified. Notifies supervisor of all observed hazardous conditions or unsafe work practices.

What you’ll need:

• BS degree in Optics/Physics, or Optical/Mechanical/Electrical Engineering.
• 5 + years’ experience in a high-tech manufacturing environment.
• 3+ years’ experience with Laser Diodes, Optical fibers, Mirrors/Filters, Prisms, PMTs, APDs.
• Experience resolving technical issues caused by lasers or optical components.
• Working knowledge of Optical Standards such as MIL-PRF-13830 or ISO 10110.
• Familiarity with ISO 9001 and 13485 standards.
• Proficient in the use of MS Office, MS Project, and Visio.
• Must be able to understand engineering drawings, Bills of Materials, and operational procedures
• Must have experience writing and reviewing Engineering Change Orders.
• Excellent written and verbal communication skills, must have good inter-personal skills: conflict resolution, negotiation, and time management skills.
• Willingness to travel when required.

Nice to have:

• MS degree in Physics or Electrical Engineering.
• Proficiency with the following applications:  Pro-E, AutoCAD, SolidWorks, MS Access, SAP ERP.
• Broad experience supporting many of the following commodities or supplier types: Fluidic systems, machined parts, sheet metal, PCA’s, plastics, power systems, product packaging, turnkey subcontractors, hardware, labeling.
• Solid cGMP familiarity 21 CFR part 820, medical industry experience.
• Experience implementing Demand Flow Technology (DFT) processes.
• Experience implementing LEAN manufacturing processes.
• 6 Sigma green or black belt.

Why you’ll love working here
 

• Tools: We provide you a laptop and headset, ready to add value with us!
• Full Time Job: Work from Monday through Friday.
• Be Rich Program: We live our mission by adding value to the communities.
• Professional Development: We offer regular in-house Centers of Excellence (CoE) and Learning Sessions for professional growth.
• Internal Referral Program: Refer a friend and if hired, participate in a raffle to win amazing prizes!
• Other benefits: As made available as offered by employer.