Esthetician & Skincare Experience Specialist
About The Company
Gwyneth Paltrow launched goop from her kitchen as a homespun weekly newsletter. It’s grown a lot since then; goop is a lifestyle platform encompassing curated products and content about beauty, wellness, fashion, food, and home. Pioneering the contextual commerce platform, goop allows readers to shop with meaning. goop is one of the rare places on the web where food, shopping, and mindfulness collide—where the ever-evolving intent is to make every choice count. We’re all resource-strapped, so goop hopes to surface the very best experiences, recipes, products, and advice.
About You
You are an experienced, vibrant, and holistic Licensed Esthetician, who believes in wellness that nourishes the body, mind, and spirit. Dedicated to delivering clean, elevated, and effective treatments, you are passionate about representing the ethos of goop in a client-facing, authentic way.
About The Role
As the Esthetician & Skincare Experience Specialist, reporting to the Store Manager, you will provide and develop exceptional skincare treatments supporting goop’s beauty as wellness philosophy, at our Marin store. Playing a pivotal role in the development of our new goop Spa concept, you will lead collaboration with our team to help design signature facials, assist in selecting and ordering necessary equipment and products, and ensure the space embodies goop's high standards of luxury and wellness.
Responsibilities include:
- Develop and deliver facial treatments, including facial massage, lymphatic drainage, and red-light therapy, while ensuring all services align with goop's elevated wellness philosophy.
- Manage the booking system independently, including scheduling, generating repeat clients, maximizing customer loyalty and acquiring new customers through in-store engagement.
- Maintain cleanliness, sanitization, and organization of the treatment room at all times, ensuring compliance with health and safety standards and goop protocols.
- Provide personalized product recommendations during and after treatments to enhance the client experience and drive retail sales.
- Collaborate with the beauty team to design and refine facial protocols, assisting in equipment and product selection with corporate approvals.
- Support the sales floor during non-booked times, contributing to customer engagement and overall retail store performance, while also participating in store operations as needed.
- Stay aligned with goop’s brand values and training, ensuring exceptional service and expertise in both treatments and product knowledge.
Qualifications & Experience
- Valid California Esthetician License with experience as a Facialist, preferably in a holistic spa or wellness environment.
- Experience in setting up or managing treatment rooms and developing treatment strategies.
- Strong knowledge of skincare products, treatments, and clean beauty practices and products.
- Excellent interpersonal skill and a passion for wellness and alignment with goop’s holistic values.
- Ability to work independently and collaboratively in a fast-paced retail environment.
FAQ
- Compensation: $26-$30/hour + equity + commission plan and service tips. This is a full-time, non-exempt position. Please note that this range represents the low and high end of the anticipated rate range for the Larkspur, CA based position. Goop, in good faith, reasonably expects to pay the position within this range. Goop provides the range in compliance with all applicable federal, state and local laws. The actual compensation will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes.
- Benefits: Generous health benefits package, fertility benefits and paid parental leave.
- Perks: Generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events
goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates. Job Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role
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