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Assistant Manager, goop Mauna Lani

Waimea, HI (Retail)

About The Company

goop is an indispensable resource for finding best-in-class products, tips, and experts across the beauty, fashion, food, and wellness worlds. From its award-winning beauty and fashion lines to its expansive editorial lens, goop offers the tools to live a life of ineffable beauty—filled with agency, depth, and promise.  Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that’s also known for its products, curation, podcast, TV shows, live events, and retail stores. 

About You  

As a dynamic team member, you're known for leading by example, and your passion for providing exceptional customer experiences is integral to your retail management style. Your ability to inspire and motivate teams while driving profitability makes you stand out. In addition, you possess an eye for visual standards and inventory management. Your meticulous attention to detail is manifested in your accountability for time management and goal-setting processes. Your love for promoting wellness and lifestyle products completes the picture, making you perfect for our vibrant retail environment. 

About The Role 

As an Assistant Manager at goop, your primary responsibility will be to enhance our unique goop customer experience and drive store profitability. Reporting to the Store Manager, you'll be a crucial part of our retail team, coaching team members, managing inventory, ensuring smooth store operations, and maintaining visual standards. This role requires a balance of leadership, operational acumen, and team development skills. 

Responsibilities Include:

  • Driving sales and profitability, leading by example and providing real-time coaching to the team. 
  • Delivering the goop brand experience to our customers, exceeding their expectations with each visit. 
  • Building a positive team environment that encourages participation, cooperation, and achievement of store goals. 
  • Managing and optimizing on-hand inventory in line with performance and depth. 
  • Ensuring store teams receive appropriate customer service and product knowledge training. 
  • Overseeing overall store operations, ensuring operational integrity, asset protection compliance, and accountability for time and attendance, in the Store Manager's absence. 
  • Upholding goop's visual standards and presentation to reflect our brand ethos to the customer. 
  • Responsible for specific (DOR) designated areas of responsibility  

Qualifications & Experience 

  • At least 3 years of retail leadership experience, ideally in a wellness or lifestyle brand. 
  • Proven ability in driving customer experience and store profitability. 
  • Demonstrated leadership skills with the ability to coach, inspire, and lead a team. 
  • Experience in managing visual standards and inventory. 
  • Track record in enforcing time and attendance accountability and implementing goal-setting processes.
  • Proficiency with MS Office; Outlook, Excel, Word. 
  • Exceptional time management skills and ability to adapt to changing work demands 

FAQ

  • Compensation: $23-$29 per hour + Commission Plan + Equity 
  • Benefits: Generous health benefits package, fertility benefits and paid parental leave. 
  • Perks: Quarterly uniform stipend, acquired paid time off, generous goop discounts, special offers with brand partners 
  • Type of Hire: This is a Full-Time, Staff, Non-Exempt position. Other candidates, consultants and placement agency candidates will not be considered.  
  • Job Disclosures: physical requirements: lift / carry / move 40lbs. minimum including fixtures and product  
  • Application Requirements: All applicants will be reviewed through this site’s job application submission. Direct submissions to the People Operations Team members or Hiring Managers will not be reviewed separately.  
  • Candidate Requirements: Applicants must have US work authorization.  

goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates.  Job Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role.   

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