Digital Marketing Internship

Gracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and service to our customers. GHM has been honored with receiving a Michelin star eight years in a row for its restaurants Piora, Cote Korean Steakhouse & COTE Miami.

*Based on the intern trial period, a full-time exempt position on the Marketing and Communications team may be available at the end of the internship**

Job Summary:

The Digital Marketing Intern plays a central role within this fast-paced team by helping with a wide range of projects, campaigns, and initiatives, and by providing administrative and day-to-day support for the Marketing team. The Digital Marketing Intern will also work closely with individuals across the company and many external vendors and partners. Aptitude for administration, organization, clear communication and follow through on tasks in accordance with Gracious Hospitality Management (“GHM”) ’s vision and standards is essential.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

• Assist the Marketing team with digital calendar, CRM / social copy, assets, and realtime needs.
• Work with our team’s graphic designer and help manage the design, production and trafficking of branding and marketing materials, including standard organizational materials, promotional items to support sales, and seasonal campaigns.
• Project manage various event and campaign timelines.
• Support storytelling by gathering content for newsletters, social media and the website.
• Support in content development, drafting and ideation for campaigns and evergreen needs.
• Follow-up with external partners including our creative firms on deliverables / deadlines.
• Ideate new business endeavors helping brainstorm new concepts, partnerships, media opportunities.
• Take notes in meetings with summaries + actionable item points for each Marketing team member to act on.
• Organize + manage photo, PR clips, video assets in the company’s archives in Google Drive.
• Work on editing any photos for social use (that have not been shared).

Standards:

• Display knowledge of the brand, culture, and product.
• Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability, and stewardship.
• Maintain professional and respectful behavior when in contact with guests, management, and teammates.
• Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook. 
• Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
• Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
• Take care of all company property.
• Maintain safety standards.
• Comply with federal, state, and local laws and regulations.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Knowledge of workplace safety procedures.

• Detailed oriented, energetic self-starter who is able to think creatively, resourcefully and strategically with a focus on problem solving.
• Ability to adapt to and perform in a very fast-paced, changing environment.
• Organizational and multitasking abilities and sound administrative skills.
• A keen and demonstrated interest in the restaurant industry, food media and culture and previous experience in marketing, social media, design, photography and public relations.
• Excellent project and time management skills.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong computer skills including proficiency with Microsoft Office, Adobe Creative Suite, and willingness to adapt to new digital platforms.
• Ability to:
• Perform job functions with attention to detail, speed and accuracy.
• Prioritize, organize and follow directions thoroughly.
• Be a clear thinker, remaining calm and using sound judgment.
• Work cohesively with other employees as part of a team.
• Be flexible and creative with an ability to juggle multiple projects with tight deadlines.
• Maintain confidentiality of media information and pertinent company data.
• Ability to take direction and desire to exceed expectations.
• Multilingualism will be considered an asset.

• Structured, generous compensation for all positions
• Comprehensive Medical, Dental, and Vision benefits
• Flexible Spending Account/Health Savings Account
• Commuter Benefits
• Referral Bonus Program
• Career Advancement Opportunities
• Employee Recognition Awards
• Paid Time Off

Gracious Hospitality Management fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.

Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at people@gracioushm.com.