Personal Assistant

Gracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and service to our customers. GHM has been honored with receiving a Michelin star eight years in a row for its restaurants Piora, Cote Korean Steakhouse & COTE Miami.

We are seeking a highly organized, energetic, and strategic Personal Assistant to provide comprehensive support to the CEO of Gracious Hospitality Management. This role demands the ability to multitask, thrive in a fast-paced environment, and proactively approach problem-solving. The ideal candidate will be meticulous with detail, gregarious, and maintain a positive outlook while navigating various tasks and responsibilities.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

• Provide daytime care for the CEO’s  dog, including feeding, walking, and general supervision throughout the day.
• Anticipate the needs of the CEO and proactively address them, ensuring smooth operations in both personal and professional aspects of the position.
• Assists in managing all personal travel arrangements.
• Assist in managing household tasks, including but not limited to organization and improvement projects, and overseeing property maintenance to ensure cleanliness at all times.
• Handle various admin duties, including but not limited to checking mail and package pick-up.
• Serve as a liaison between the individual, external parties and service providers.
• Demonstrate flexibility and adaptability to rapidly changing priorities, with the ability to pivot quickly and effectively.
• Act as an active communicator and eager listener, effectively conveying information and feedback.
• Collaborate with other members of the team to ensure seamless coordination and execution of tasks and projects.
• Maintain a high level of confidentiality and professionalism in all interactions and communications.
• Demonstrate a willingness to go above and beyond to achieve success.
• Maintain a positive and optimistic attitude, fostering a supportive and encouraging environment.
• Contribute to a winning team dynamic, fostering camaraderie and mutual respect.
• Act as a gatekeeper when screening calls, emails, and all applicable correspondence.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English. 
• Must be reachable by email and able to communicate via phone as well. 
• Working knowledge of commonly utilized office equipment and practices (printers, copiers, scanners, fax machines, calendar invites, call forwarding, etc.).
• Ability to effectively manage internal and external correspondence.
• Able to work independently and/or collaboratively, meeting internal and external deadlines.
• Exceptional interpersonal skills and a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well, adapt, and maintain professionalism, composure, and sound judgment under pressure in a fast-paced, often changing, and at times stressful environment.
• Availability to support urgent matters on nights and weekends, as needed.
• Excellent editing and proofreading skills.
• Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong analytical abilities and attention to detail, with a solution-oriented mindset.
• Excellent communication skills, both verbal and written, with the ability to interact confidently with individuals at all levels.
• Proficiency in Microsoft Office suite and other relevant software applications.
• Discretion and professionalism when handling sensitive information.
• Ability to maintain composure under pressure and adapt to changing circumstances with grace.
• Previous experience working in a high-profile or fast-paced environment is highly desirable.
• Willingness to work flexible hours and be available on short notice.
• Positive energy, enthusiasm, and a passion for supporting others in achieving their goals.

• Structured, generous compensation for all positions
• Comprehensive Medical, Dental, and Vision benefits
• Flexible Spending Account/Health Savings Account
• Commuter Benefits
• Referral Bonus Program
• Career Advancement Opportunities
• Employee Recognition Awards
• Paid Time Off

Gracious Hospitality Management fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.

Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at people@gracioushm.com.