Executive Assistant (Contract - Maternity Leave Replacement)

Gracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and service to our customers. GHM has been honored with receiving a Michelin star eight years in a row for its restaurants Piora, Cote Korean Steakhouse & COTE Miami.

Job Summary:

The Executive Assistant is responsible for synthesizing information and managing multiple, simultaneous, multi-million dollar, high profile projects. The Executive Assistant will work closely with the Personal Assistant, have a 24/7 mentality while coordinating a complex schedule, and act as the right-hand to the Operations Director for the Founder/CEO of Gracious Hospitality Management (“GHM”) properties.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

• Provides high-level administrative support and personal assistance to the Operations Director, Executive Assistant & CEO.
• Works directly with the C-Suite and GHM Partners to manage the Founder & CEOs day-to-day functions.
• Prepares daily agenda of all meetings, personal appointments, family events, dinners/social gatherings, galas, etc.
• Strategically schedules the Founder’s calendar and daily tasks.
• Prepares daily report of VIP reservations.
• Manages the restaurant’s reservation requests from VIP clients.
• Books Founders dinner reservations & personal appointments.
• Arranges travel and accommodations for the Founder and Directors.
• Manages the Founder’s board participation & events.
• Performs administrative tasks, under the direction of the CEO and the GHM C-Suite, including drafting letters, emails, thank you notes, talking points, bios, etc.
• Assist with the filing and organization of business documents.
• Performs office tasks including maintaining records/documents & ordering supplies.
• Organize catering when necessary and assist with company events.
• Stay informed about industry trends, best practices, and technological advancements relevant to executive support functions.
• Welcome guests and clients in the office by greeting them, in person or on the telephone; answering or directing inquiries.
• Prepare tea, snacks and other requested preferences for the Founder & guests.
• Maintain discretion with all confidential material.
• Performs additional duties as assigned by the Founder.
• On call weekend & evenings, determined by the needs and schedule of the Founder/CEO.
• 24/7 mentality, “no task is too small” attitude.

Standards:

• Display knowledge of the brand, culture, and product.
• Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability, and stewardship.
• Maintain professional and respectful behavior when in contact with guests, management, and teammates.
• Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook. 
• Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
• Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
• Take care of all company property.
• Maintain safety standards.
• Comply with federal, state, and local laws and regulations.

Qualifications:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced, and at times, stressful environment.
• Knowledge of office administration, clerical procedures, and recordkeeping systems.
• Exceptional oral and written communication, organizational, and time management skills.
• Excellent editing and proofreading skills.
• Must be able to balance many different tasks simultaneously with attention to detail.
• Proficiency with Microsoft Office Suite; Microsoft Word, PowerPoint, Outlook, Excel and Adobe Acrobat.
• A pleasant attitude and ability to work with a team.

* This is a full-time, 3-month maternity leave replacement contract. Candidates can expect to work a flexible schedule schedule - must be available weekends and evenings.

• Structured, generous compensation for all positions
• Comprehensive Medical, Dental, and Vision benefits
• Flexible Spending Account/Health Savings Account
• Commuter Benefits
• Referral Bonus Program
• Career Advancement Opportunities
• Employee Recognition Awards
• Paid Time Off

Gracious Hospitality Management fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.

Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at people@gracioushm.com.