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Senior Systems Sales Engineer

Boston, MA

Join us at Gradient, where our purpose is to revolutionize home comfort while championing environmental sustainability. Our mission is to combat the escalating challenge of climate change by redefining how homes are heated and cooled. Today, the environmental impact of heating and cooling systems surpasses that of the entire transportation sector, and without intervention, this trend is set to escalate drastically. At Gradient, we believe that ensuring comfortable living spaces shouldn’t come at the cost of our planet. We envision a future where every individual can enjoy the luxury of a comfortable home without contributing to carbon emissions. Our high-efficiency, low-carbon heat pump is just the beginning of our journey toward fully decarbonizing buildings. By joining Gradient, you’ll be at the forefront of a movement to make sustainable living accessible to all, ensuring healthier communities and a brighter, greener future.

As a Senior Systems Sales Engineer, you will manage all stages of a multifamily building retrofit, from initial site assessment and energy modeling to developing customized retrofit strategies and presenting technical proposals to clients. This role requires a strong understanding of HVAC, electrical systems, and building controls, as well as the ability to collaborate across various internal and external teams to ensure successful project implementation and drive continuous improvement.

This role is required to be onsite with clients in the Northeastern United States. 

The estimated salary for this role is $148,000 to $155,000 USD per year + equity. An individual's compensation will vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.

 

Responsibilities: 

  • Lead Energy Retrofit Assessments:
    • Manage comprehensive site assessments for multifamily retrofit projects, evaluating mechanical and electrical requirements to identify and prioritize electrification opportunities using our product.
  • Develop Retrofit Strategies:
    • Identify and quantify energy improvement measures tailored to each building’s constraints. Align strategies with client financial and operational goals.
  • Conduct Energy & Load Modeling:
    • Support energy modeling efforts (with potentially utilizing industry standard tools) to evaluate scenarios, project savings, and validate system sizing.
  • Provide optimized proposals and quotes to customer projects: 
    • Synthesize analyses to propose designs to customers that contain well designed solutions that integrate with customer needs and clearly articulate costs, energy savings, and ROI
  • Assess Electrical Readiness:
    • Optimize solutions for existing electrical infrastructure to the extent possible. Evaluate and recommend upgrades for electrical service, panel capacity, and submetering when necessary to support electrification retrofits.
  • Interface with Stakeholders:
    • Collaborate with clients, building operators, architects, and engineers to understand project requirements and guide them through the retrofit process.
  • Support the Implementation & Installation Phases:
    • Conduct field inspections during implementation to ensure technical compliance and quality.
  • Apply Advanced HVAC Controls:
    • Review control strategies for system optimization and integration with existing infrastructure.
  • Deliver Technical Presentations:
    • Prepare and present retrofit assessments and technical findings to customers, utilities, and internal stakeholders.
  • Mentor & Provide Technical Guidance:
    • Serve as a subject matter expert for internal engineering and sales teams; provide mentorship and guidance on HVAC and electrification best practices.
  • Collaborate Across Functions:
    • Work closely with Product, Hardware, and Software Engineering teams to ensure smooth integration of our hardware and software into real-world applications. Partner with the Customer Experience team to deliver best-in-class customer support.
  • Drive Continuous Improvement:
    • Identify recurring project challenges and propose solutions to improve processes, system design templates, and customer onboarding procedures.

 

Desired Qualifications

  • 7–10+ years experience in HVAC design or building systems engineering
  • Deep expertise in multifamily or commercial building electrification and energy efficiency retrofits
  • Familiarity with ASHRAE standards, mechanical codes, and building electrification trends
  • Strong understanding of mechanical and electrical systems interactions
  • Experience conducting or reviewing building energy models
  • Exceptional client-facing communication and presentation skills
  • PE license or CEM certification a plus

 

Benefits 

  • Equity
  • Medical/vision/dental/life/disability insurance
  • 401k
  • Paid parental leave
  • Professional Development Stipend
  • Commuter benefits
  • Unlimited PTO 
  • Relocation package ( out of state applicants only ) 

 

We are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives.

 

Gradient is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or genetic information, in compliance with applicable federal, state and local law.

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