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Product Manager - Database Observability | USA - EST | Remote

United States (Remote)

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote position. We are considering candidates in the US (EST) & Canada only.

About Product Management:

As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.

Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. 

The Opportunity:

As the Product Manager for Database Observability (DB O11y) you’ll be responsible for our Cloud-exclusive database monitoring product. DB O11y provides our customers with deep, actionable insights into their database environments. This product enables applications developers and database admins to surface, troubleshoot, and optimize latency problems and slow running queries across the critical database infrastructure that underpins a company’s core business applications. 

In your role as Product Manager (PM), you’ll be paired with a lead PM. Together, your ultimate responsibility will be to ensure the long-term success of DB O11y through collaboration with your engineering counterparts. The DB O11y product is currently in Private Preview and in early testing with a few select customers. The most critical, immediate short-term goal is to validate the core customer problems to ensure that the solution we’re building meets their use cases. Together with your lead PM, you’ll also be putting together and finalizing packaging and pricing proposals as we work towards a full launch.  

In addition to external requirements, you’ll also be working with other teams across the Observability department to ensure the DB O11y experience is tightly woven into our overall Grafana Cloud suite of products. This means integrating the product into the Asserts knowledge graph so that our customers have                a seamless monitoring experience where they can easily navigate between different layers of their architecture as they triage issues using our product.

What You’ll Be Doing:

  • Transform ideas and feedback into a product vision and roadmap
  • Empathize with customer problems in order to collect user needs, requirements, and pain points
  • Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities 
  • Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers. 
  • Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering

What Makes You a Great Fit:

  • A BS/BA in Computer Science, a related field, or equivalent work experience
  • 3+ years of experience in Product Management
  • 3+ years of experience in a B2B SaaS product 
  • Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers
  • Experience with open source software and/or commercial open source companies
  • Experience working with engineering teams to design and build products in a fast-paced environment
  • Excellent written and verbal communication skills

Bonus Points For:

  • Experience with OpenTelemetery protocols, receivers, and exporters
  • Experience as a DBA or running, provisioning, managing relational databases
  • Experience using or building agents, telemetry collectors, or related tools and services
  • Experience partnering with UX to build delightful features with solid designs

In the United States, the Base compensation range for this role is $139,000 - $174,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. 
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

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