People Technology Analyst | Workday | EMEA 12 Month Fixed Term Contract

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Workday Analyst is responsible for the configuration and support of our Workday platform including: HCM, Absence, Global Benefits, Talent & Performance, Advanced Compensation, and Journeys. 

What you’ll do

• Support system users, troubleshooting issues, and providing timely resolution, leveraging Workday Community/support to resolve complex escalation points. You will be the point person to answer questions and help enable teams. 
• Build and maintain custom reports, tools and analytics to meet team needs.  You will be well versed in the different reporting types (Advanced, Matrix, Transposed, etc), calculated fields, prompts, and filters.
• Lead Workday enhancement and optimization projects through completion.
• Configure and maintain Workday business processes including routing, approvals, notifications, and condition rules.
• Support Workday bi-annual releases by reviewing release notes, performing impact analysis, coordinating testing, and implementing relevant feature updates.
• Configure and maintain security roles and permissions to ensure data protection and privacy.
• Create Inbound EIB templates and mass loading data for recurring tasks and as needed.
• Create change management documentation and training to support cross functional teams on new features.

What we’re looking for

• 1-2 years+ experience configuring and supporting Workday HCM (ideal candidates will have experience supporting several of these additional modules: Absence, Global Benefits, Talent & Performance, Advanced Compensation, and Journeys.).
• Experience in a high-growth startup environment with constant change as your companion.
• A passion for being organized, with incredibly strong project management skills. You will need to be detail oriented, love multi-tasking and have excellent follow through skills.
• A customer service, highly-approachable role ensuring that everyone, locally and internationally, views you as a “go to” person.
• Excellent communication in all channels (in person, online, in writing) and are able to form strong working relationships both in person and virtually.
• Strong analytical skills, with the ability to create custom reports, use complex spreadsheet formulas and analyze data in order to draw conclusions and make recommendations.
• You will be process oriented and enjoy creating process and structure where there may be ambiguity and be skilled at finding creative solutions to non-obvious problems.
• You will also be in the detail and happy to own your administrative tasks through to completion.

Compensation & Rewards:

• In the UK, the annual compensation range for this role is 56,000 - 68,000 GBP.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.