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Senior Marketing Operations Manager

San Francisco; Hybrid

Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 40 million people and 50,000 organizations. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To support our ambitious goals, we are seeking a Senior Marketing Operations Manager to lead and grow our B2B Marketing Operations function. This role will oversee a small but high-performing team and be a key partner to Demand Generation, ABM, Events, and Analytics teams. The right candidate is an experienced people manager who knows how to lead through others, build scalable systems, and create a culture of experimentation, accountability, and growth.

This isn’t just about knowing marketing systems—it’s about helping a team unlock their full potential, bring rigor to how we operate, and drive lasting impact across the full marketing funnel.

As a Senior Marketing Operations Manager, you’ll play a central role in transforming how Grammarly’s B2B marketing engine operates and scales. You’ll be responsible for establishing an effective operating rhythm across the team, helping team members grow their skills, and ensuring our marketing execution is both reliable and adaptable.

You’ll own campaign operations while also driving improvements to our marketing funnel infrastructure—so it’s not just functional, but performative and measurable. This role requires someone who can balance executional oversight with strategic leadership.

Your Impact:

  • Lead, mentor, and grow a team of Marketing Operations professionals, helping them develop new skills and ways of working.
  • Build and maintain a sustainable team operating model that allows for both running the business (campaign execution) and innovating the business (infrastructure and process improvements).
  • Partner cross-functionally with Demand Gen, Events, and Product Marketing teams to support integrated programs that drive enterprise pipeline growth.
  • Own capacity planning and campaign workflow processes to align team resources with business priorities.
  • Serve as the operational owner of campaign execution across channels, including email, in-product messaging, events, and ABM.
  • Collaborate with Data Science, Analytics, and RevOps to refine lead flow, scoring, attribution, and funnel performance tracking.
  • Guide the team through enhancements to campaign architecture, tagging, and taxonomy that support long-term scale and reporting.
  • Manage relationships with third-party vendors and contractors to extend team capacity and accelerate results.
  • Help evaluate and integrate tools like Hightouch, Databricks, and other modern data infrastructure as our needs evolve.

Qualifications

  • Brings proven people leadership experience, ideally having led Marketing Operations teams through both execution and change.
  • Has experience with enterprise marketing automation platforms like Marketo, Pardot, or Eloqua, and understands how they integrate with CRM and reporting tools.
  • Has strong program and capacity management skills—able to plan work, manage tradeoffs, and scale impact without burnout.
  • Understands event workflows and integrated campaign needs from a Marketing Ops perspective.
  • Is comfortable managing vendor and third-party relationships.
  • Is collaborative, curious, and driven to continuously improve systems, processes, and team capabilities.
  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching 
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

United States: Zone 1: $150,000 $185,000/year (USD)

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

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