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Broker Relations Liaison
About Us
At Greenbrook Medical, we believe seniors deserve more from the healthcare system—more time, more care, more coordination, and more heart. We provide high-touch, relationship-based primary care to seniors, built around one simple idea: deliver the kind of care we’d want for our own parents.
Founded by two brothers—Raj and Neil Machhar—and inspired by their father’s pioneering work in Medicare Advantage, Greenbrook is deeply personal and proudly modern. We quarterback our patients through their healthcare journey, making sure they’re never alone in a complex system. Our business model is designed around patient outcomes, not volume—so we only succeed when our patients thrive.
With roots in Tampa Bay and a partnership with Tampa General Hospital, we’re growing thoughtfully to bring our model to more communities. Our team is the heart of it all: mission-driven, values-oriented, and relentlessly committed to taking the best care of our patients.
About the Role
We are seeking a Broker Relations Liaison to maintain and develop our broker network and sales channels in the northern Greater Tampa Bay area. In this role you will be responsible for networking, outreach, and quarterbacking of the placement of our strategic broker partnerships to our existing clinics, as well as kickstarting strategy implementations at new locations in the territory.
In this position, you will have the opportunity to shape the strategy for brand awareness, and drive the metrics and leading indicators that ensure excellence in all aspects. Leveraging our partnership with Tampa Bay General Hospital, you will maximize our community presence and help us to continue our mission in providing the best healthcare in Greater Tampa Bay.
Compensation
Compensation range: $62,000-$73,000 base compensation with generous bonus and commission.
At Greenbrook Medical, we value fair and equitable pay. Your salary within this range will be based on your relevant, transferable experience and professional achievements.
Location: Hybrid in the Tampa Bay area, ideally near our clinics in Hudson, Spring Hill and Port Richey, or willing to commute within the Tampa North area.
Key Responsibilities
- Broker Relationship Management: Work alongside our broker partners to establish and maintain relationships with brokers and agency partners.
- Broker Education & Training: Conduct educational sessions, workshops, and webinars to inform brokers about the organizational updates and changes.
- Support Broker Sales & Referral Activity: Collaborate with brokers on strategic initiatives to increase patient referrals and expand the company's presence in the senior healthcare market.
- Community Outreach & Event Coordination: Plan and execute broker-focused events, such as appreciation luncheons, informational sessions, and joint community outreach activities.
- Compliance and Regulatory Adherence: Ensure all broker interactions and educational activities comply with Medicare regulations and company policy.
- Increase Brand Recognition: Work closely with broker and payor partners to maximize the reach of the Greenbrook Medical and TGH Senior Center brands.
Accountabilities
- Broker Engagement: Ensure that tracking of engagement is thorough and effective, so that your input and feedback impacts strategy initiatives.
- Patient Experience: Oversee the patient experience from pre-appointment through post-appointment, ensuring smooth transition and feedback for partnership with both patient and broker.
- Staff Satisfaction: Lead efforts to support our team with all external activities, recognizing that our success is driven by the strength of our people.
About You
- Experience: 3+ years of experience in sales and network marketing. Ideally someone who has experience maintaining and maximizing strategic partnerships that build sales leads.
- Education: Bachelor’s degree not required but highly recommended.
- Skills:
- Strategic thinker with the ability to solve complex problems, make smart trade-offs, and provide actionable feedback.
- Exceptional communication skills, both written and verbal, as well as strong EQ with diverse stakeholders (e.g. FMO leadership, brokers, patients, payor partners, and community leaders).
- Ability to work independently in a remote-first environment with high levels of energy, hustle, and drive.
- Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.
Why You Should be Excited
- Innovation: Rare opportunity to be at the forefront of healthcare innovation, helping to build and refine the first health system joint venture model in MA primary care.
- Impact: Join a mission-driven, high-energy team dedicated to transforming the healthcare experience for underserved seniors whose medical needs have been historically unmet.
- Compensation: Competitive base salary and performance-based bonus, commission, paid time off, monthly benefits stipend and 401K.
Our Selection Process
Our selection process typically includes an online application, initial interview, second round interview with case study, in-depth interview, and reference check.
Equal Employment Opportunity and Commitment to Diversity
At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.
We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.
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