Vice President of Revenue Operations

This role will have a start date at the end of March 2026.

 

About Us

At Greenbrook Medical, we believe seniors deserve more from the healthcare system—more time, more care, more coordination, and more heart. We provide high-touch, relationship-based primary care to seniors, built around one simple idea: deliver the kind of care we’d want for our own parents.

Founded by two brothers inspired by their father’s pioneering work in Medicare Advantage, Greenbrook is deeply personal and proudly modern. We quarterback our patients through their healthcare journey, making sure they’re never alone in a complex system. Our business model is designed around patient outcomes, not volume—so we only succeed when our patients thrive.

With roots in Tampa Bay and a partnership with Tampa General Hospital, we’re growing thoughtfully to bring our model to more communities. Our team is the heart of it all: mission-driven, values-oriented, and relentlessly committed to taking the best care of our patients.

 

About the Role

The Vice President of Revenue Operations will own and scale the systems, teams, and performance engines that drive Greenbrook’s revenue integrity and growth across Medicare Risk Adjustment, HEDIS/Quality, Billing, and Medical Records.

This is a senior executive role responsible for translating our clinical excellence into predictable, scalable financial performance as we grow in full-risk Medicare Advantage. You will take an already successful model and elevate it—building enterprise-grade infrastructure, standardizing performance across clinics, and creating the reporting, governance, and accountability required to scale.

Reporting directly to the Chief Medical Officer, you will serve as a strategic partner to Clinical Operations, Clinical Care, Finance, and Population Health and Growth, ensuring that revenue strategy is tightly aligned with patient care, provider workflows, and growth plans.

This role is ideal for a leader who understands the economics of full-risk MA deeply, knows how to manage through layers, is a strong strategic, creative thinker, and thrives in high-accountability environments where precision and outcomes matter.

 

Location: Remote, must be located in FL, VA, NY, MO or TX to be eligible for this role.

 

Key Responsibilities

Enterprise Revenue Strategy & Ownership	Set and own the enterprise revenue strategy across MRA, HEDIS, Billing, and Medical Records Define the key levers that drive RAF accuracy, quality performance, revenue integrity, and audit readiness Ensure revenue strategy evolves in lockstep with growth, new clinics, and payer dynamics
Reporting, Analytics & Executive Visibility	Own company-wide revenue KPIs, dashboards, and executive reporting Establish real-time visibility into performance, trends, risks, and opportunities Partner with Finance to ensure forecasting, accruals, and revenue realization are accurate and defensible
Scalable Process & Systems Design	Architect and maintain standardized, scalable workflows across coding, documentation, billing, and quality capture Reduce variation across clinics and markets through SOPs, audits, and automation Partner across teams to optimize EMR workflows, tooling, and integrations
Leadership & Team Development	Lead and develop teams across Coding, Billing, HEDIS, and Medical Records Build a high-performing organization through strong hiring, coaching, performance management, and incentives Develop future leaders and succession plans within Revenue Operations
Cross-Functional Collaboration	Work closely with Clinical Ops and Providers to drive documentation quality, HCC capture, and gap closure Partner with leadership to ensure local execution aligns with enterprise standards Serve as a trusted advisor to executive leadership on revenue risks, opportunities, and tradeoffs

 

Accountabilities

• RAF accuracy and completeness (e.g., year-over-year Delta RAF, validated HCC capture rate)
• HEDIS performance (e.g., gap closure %, measure compliance, overall Stars score)
• Billing accuracy & timeliness (e.g., clean claim rate, days in A/R, denial rate)
• Medical records integrity (e.g., chart completeness %, retrieval success rate)
• Team performance (e.g., productivity per coder, quality audit scores, hiring velocity)
• Revenue realization (e.g., captured vs. expected revenue, leakage reduction, audit recovery wins)
  Process consistency across markets (e.g., SOP adoption, variability reduction, error rates)

 

About You

• Experience:
• 7–10+ years of progressive leadership in full-risk Medicare Advantage revenue operations (provider or payer side)
• Demonstrated success scaling revenue programs across multiple markets
• Experience leading leaders (not just individual contributors) across multiple revenue domains
• At least 2 years of hands-on experience as an MRA coder strongly preferred
• Prior experience overseeing or partnering closely with medical billing teams
• Certification: 
• Preferred: CPC (Certified Professional Coder), CRC (Certified Risk Coder)
• Preferred: Advanced degree (MBA, MPH, MHA, etc.)
• Skills:
• Deep expertise in MRA, HEDIS, billing, and quality-linked revenue
• Strong systems thinker who can design for scale and sustainability
• Data-driven executive who translates analytics into action
• Confident, collaborative leader who builds trust with clinicians and operators
• High standards, strong judgment, and comfort operating with accountability
• Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.

 

Why You Should be Excited

• Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.
• Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors.
• Growth: We’re building more than a company - we’re building careers. As we grow, we’re creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.
• Compensation & Benefits: Competitive base salary and performance-based bonus, paid time off, health, dental and vision benefits, and 401K with a company match.

 

Our Selection Process

Our selection process typically includes an online application, initial interview, functional and values interviews, a case study, and a reference check.

 

Equal Employment Opportunity and Commitment to Diversity

At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost. 

We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.