Manager, Enterprise Account Management

Our mission at Greenhouse is to make every company great at hiring – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can help companies measurably improve the way they hire. 

Join us to do the best work of your career, solving meaningful problems with remarkable teams.

Greenhouse is looking for a Manager, Enterprise Account Management to join our growing sales team!

Our Account Management team drives customer retention, growth, and expansion opportunities, as well as continued product optimization and adoption. As a Manager for the Enterprise Account Management team, you'll be reporting directly to the VP, Account Management, and oversee a team of Enterprise Account Managers. You will drive development of the processes, behaviors, and relationships that will expand our offering to the thousands of innovative companies that use Greenhouse to become great at hiring.

Who will love this job:

• A fierce competitor – you are passionate about the win and motivate others to win together
• A leader and coach – you are committed to the well-being and success of your team
• A driver – you execute with purpose and passion, and are not afraid to roll up your sleeves to close big deals
• A collaborative partner – you know that working cross-functionally is the best way to get the job done
• A data-driven problem solver – you use data to identify areas for improvement and act accordingly 
• A strategic thinker – you set a clear vision and push the team to hit ambitious revenue goals

What you’ll do:

• Lead and motivate a team of strategic account managers across the Enterprise segment
• Drive initiatives and strategies/tactics to drive quarter-over-quarter improvement in gross retention and expansion
• Work closely with the VP of Account Management to strategize on new product sales, renewals, and other expansion strategies, and then work with your team to ensure successful execution
• Partner with the Marketing team to align on how we position new products and solutions to customers, then get them to market efficiently and effectively
• Collaborate with the Customer Success team on ways to drive value to customers
• Define an effective forecasting process to drive predictable revenue and stability
• Collaborate with the other leaders from the Sales and Customer Success organizations to ensure unified messaging and tactics across customer-facing teams

You should have:

• SaaS sales experience
• Experience hiring for and leading an Enterprise closing quota-carrying sales team
• Superior data manipulation and analysis skills
• Experience leading teams responsible for multinational companies and cross-selling within those brands/industries
• Proven strategies that have driven measured results in retention, churn mitigation and expansion
• Experience strategically growing the revenue of existing business in an organization
• Your own unique talents! If you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your cover letter

Applicants must be currently authorized to work in the United States on a full-time basis.

If you are based in California, we encourage you to read this important information for California residents linked here.

The national pay range for this role is $171,300.00 - $257,000.00. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.

The anticipated closing date for this role is Thursday, May 15, 2025. 

Greenhouse provides a variety of benefits to employees, including medical, dental, and vision insurance, basic life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match. U.S. based employees also receive, per calendar year, up to 13 scheduled paid holidays and up to 80 hours of paid sick leave. Non-exempt employees accrue up to 20-25 days of paid vacation time, depending on tenure, and exempt employees have unlimited paid time off (PTO).

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Who we are

At Greenhouse, we live by our mission through using our own product to help us hire the right person for the job, every time. We are a remote-first company and have shared office spaces in New York City and Ireland, and optional co-working spaces that give us flexibility to do our best work anywhere. We take an active role in our growth through a performance review program that’s committed to providing actionable feedback, and a bonus structure that rewards great performance. We believe that bringing together a variety of perspectives makes us a stronger company – and we nurture leaders who create an inclusive culture and invest into employee resource groups that celebrate our differences and life experiences. We’re proud to have built an award-winning culture that’s been recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row. 

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Greenhouse Software is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to accommodations@greenhouse.io.

Emails about job opportunities at Greenhouse Software are only offered by employees with @greenhouse.io email addresses. See this page on our website if you suspect a phishing scam.