Accounts Receivable Associate

Our mission at Greenhouse is to make every company great at hiring – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can help companies measurably improve the way they hire. 

Join us to do the best work of your career, solving meaningful problems with remarkable teams.

Greenhouse is looking for an Accounts Receivable Associate based in the Eastern Time Zone to join our team!

We’re helping more and more companies get better at hiring every day. With our growing clientele (and invoice volume), we want to continue to provide a premier customer experience to everyone that we interact with, while ensuring that our customers follow the agreed-upon payment terms.

Our ideal hire is someone who has worked closely with their current customers and who has had experience with best practices around customer issues. You’ll report to our Accounts Receivable Manager and work closely with our Accounts Receivable Specialist. You will be part of a small but highly visible team that enables our leadership to make informed decisions to drive the business. A big part of this role will be working with cross-departmental partners to manage customer interactions successfully - with the goal of operating a consistent, streamlined process that increases the timeliness and accuracy of customer payments.

Who will love this job

• A self-starter - you find process in ambiguity and strive to be ahead of the curve
• A great teammate - you welcome collaboration and are driven by helping others find success
• A purist - you're passionate about organization and never miss a detail
• A numbers wiz - you love compiling data to show progress and guide decision-making

What you’ll do

• Work with our customers to ensure timely payment on all open invoices
• Act as a liaison to team members across the organization on customer collection workflows
• Resolve incoming customer accounting tickets in a timely manner
• Master navigation within NetSuite and our Accounts Receivable management tools
• Prepare daily, weekly, and monthly Accounts Receivable deliverables

You should have

• Experience working on a finance team
• Comfort working with accounting software systems (like Netsuite and/or Salesforce)
• Comfort collaborating in Excel / Google Sheets
• BA/BS in Accounting or related field, a plus
• Experience working at a tech/SaaS company, a plus
• Experience working with Zendesk as a ticketing platform, a big plus
• Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply

Applicants must be currently authorized to work in the United States on a full-time basis.

If you are based in California, we encourage you to read this important information for California residents linked here.

The national pay range for this role is $27.64 - $29.76 hourly. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.

The anticipated closing date for this role is June 2nd, 2025.

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Who we are

At Greenhouse, we live by our mission through using our own product to help us hire the right person for the job, every time. We are a remote-first company and have shared office spaces in New York City and Ireland, and optional co-working spaces that give us flexibility to do our best work anywhere. We take an active role in our growth through a performance review program that’s committed to providing actionable feedback, and a bonus structure that rewards great performance. We believe that bringing together a variety of perspectives makes us a stronger company – and we nurture leaders who create an inclusive culture and invest into employee resource groups that celebrate our differences and life experiences. We’re proud to have built an award-winning culture that’s been recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row. 

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Greenhouse Software is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to accommodations@greenhouse.io.

Emails about job opportunities at Greenhouse Software are only offered by employees with @greenhouse.io email addresses. See this page on our website if you suspect a phishing scam.