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Business Analyst

North York

Business Analyst/Consultant

About us

Greenlight is a Canadian-founded technology services firm specializing in Robotic Process Automation (RPA) Consulting and Technology Staffing. With a high-performance mindset, our culture is rooted in values of kindness, ownership, transparency, and fairness. We foster a collaborative, fun, and authentic workplace built on integrity.

Our clients seek transformation beyond process improvements — real change through automation and structured adoption. This requires consultants who bring confidence, clarity, and trust to guide clients.

We need someone who can turn business needs into actionable roadmaps, coach stakeholders, and raise delivery maturity through structured methods. You’ll lead workshops, document with precision, and influence decisions with strategic insight.

We’re looking for ambitious, results-driven team players eager to fast-track their careers. If that sounds like you, Greenlight Consulting is the place to be. Let’s talk!

 

The Opportunity

As a Consultant, you’ll lead discovery and delivery engagements, translating findings into clear roadmaps and guiding clients through automation and change. You’ll run effective workshops, document with precision, and coach stakeholders to adoption. Your work will strengthen reusable frameworks and elevate delivery maturity across Greenlight. 

 

Accountabilities 

  • Facilitate client workshops to drive clarity and alignment. 
  • Translate business needs into project plans, automation roadmaps, and implementation strategies.
  • Coach client stakeholders through adoption and change management activities.
  • Spot opportunities beyond scope to expand impact
  • Contribute to reusable frameworks, accelerators, and methodologies that enhance delivery.
  • Act as a mentor to Associates, providing feedback and guidance on consulting practices.

Key Deliverables 

  • End-to-end project and engagement plan with milestones, dependencies, and deliverables. 
  • Automation roadmaps aligned to client goals and priorities. 
  • Change management strategies and adoption plans. 
  • Reusable frameworks and accelerators for delivery efficiency and standardization. 

Desired Business Outcomes 

  • Deliver complex engagements independently and with consistent quality. 
  • Build client confidence in Greenlight as a trusted consulting partner. 
  • Identify and shape opportunities for client expansion through delivery insights. 
  • Elevate delivery maturity by introducing reusable frameworks and playbooks.

Consulting Dimensions 

  • Facilitation: Lead workshops and meetings with confidence and structure. 
  • Presence: Represent Greenlight with credibility in client forums. 
  • Domain Expertise: Apply platform, industry, and business model insights to elevate conversations. 
  • Strategic Advisory: Provide credible recommendations to influence client decisions. 
  • Pre-Sales: Contribute to early-stage client conversations with delivery insight.

 

What are the Required Skills & Qualifications?

  • Strong consulting experience leading client engagements independently
  • Expertise in workshop facilitation, discovery, and stakeholder alignment
  • Ability to translate business needs into clear project plans and automation roadmaps
  • Skilled in change management and client adoption strategies
  • Strong documentation and communication skills
  • Experience in identifying value opportunities beyond the defined scope
  • Familiarity with automation, digital transformation, or related platforms
  • Ability to build reusable frameworks, methodologies, or accelerators
  • Strong presence and credibility in client forums
  • Mentorship experience with junior consultants or associates
  • Strategic advisory and pre-sales contribution skills

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