Account Supervisor, Healthcare Communications

Position Summary:

We’re growing and looking for an Account Supervisor (AS), Client Navigation to provide day-to-day management and delivery of account work for our healthcare and pharma clients.

As a digitally forward agency, we’re looking for curious, adaptable team members who are excited to help shape the future of communications. In this role, you’ll work hands-on with emerging AI-powered tools and analytics platforms to uncover insights, identify trends, and help translate complex data into meaningful recommendations and dashboards for clients.

Responsibilities include:

• Developing first drafts of PR plans and program materials with guidance from Green Room partners and PR Managers, including key messages, fact sheets, Q&As, bios and press releases
• Providing on-site support to clients when needed and interacts with the client frequently
• Delivering an excellent level of client service by articulating client needs to senior managers, updating on project status and priorities and ensuring seamless workflow and communication among all team members
• Implementing plans, provide thoughtful analysis, create and deliver updates and progress reports, as well as provide support as needed around development of PR plans outlining objectives, strategies and tactics

We value individuals who are energized by innovation, eager to learn new technologies, and motivated to blend strategic thinking, storytelling, and data-driven decision making to deliver smarter, more impactful work. We are based out of Parsippany, NJ, but position can be remote. 

Credentials and Experience:

• 5-6+ years of agency experience a must; training in communications, media or PR necessary
• Experience in healthcare and FDA regulatory communications is crucial
• Experience with external meetings and events representing the agency and client (medical conferences, third party events, etc.)
• Bachelor’s degree in Communications, Public Relations or Journalism

Essential Skills: The AS plays a critical role in Green Room’s mission to be a best in class public relations agency and must demonstrate: 

• A high level of initiative and leadership
• Solution-oriented problem-solving approach to challenges
• Solid work ethic with ability to work well in a team environment
• Excellent grammar and writing skills
• Strong interpersonal communication skills
• Superior organizational and time management skills
• Ability to manage multiple projects with competing deadlines and priorities
• Attention to detail and dedication to quality
• Appreciation and understanding of the boutique-agency, hybrid model of Green Room PR, including superior client service 24/7 during and outside of regular office hours, as needed
• Proficiency in Microsoft Office suite

Embodiment of Green Room’s Core Values:
We own it.
We strive to be great leaders.
We embody a can-do spirit.
We are candid and transparent.
We show grit.

About Green Room Communications: As a women-owned agency founded by journalists, Green Room specializes in healthcare communications and offers a unique skill-based model that delivers scalable support for changing client needs, big or small. Our nimble and entrepreneurial agency, rooted in deep healthcare expertise and coupled with our collaborative and flexible culture, is unlike any place you’ve ever worked at or with. We believe that when people come first, humans and brands grow—and success follows. Green Room was named a WBENC-Certified Women's Business Enterprise in March 2016 by the Women’s Business Enterprise National Council (WBENC) and received the U.S. Small Business Administration’s Subcontractor of the Year award in 2019. Learn more about our culture and benefits here: grcomms.com/join-us/

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