Logistics and Warehouse Optimization Specialist

 

The Role 

The Logistics and Warehouse Optimization Specialist will play a pivotal role in driving operational efficiency, enhancing inventory and order accuracy, and optimizing the process flow from finished goods through distribution to retail partners. This role collaborates with cross-functional leaders and site teams to ensure seamless execution of CPG inventory and distribution operations, programs, and processes. Additionally, the Specialist proactively identifies and implements continuous improvement opportunities across warehouse and logistics operations to strengthen accuracy, compliance, and performance.

Up to 50% travel required

Responsibilities 

Warehouse Operations & Process Optimization

• Champion continuous improvement strategies for warehouse management systems and processes by identifying opportunities, designing solutions, and driving implementation.
• Develop and execute initiatives to enhance inventory and distribution performance to elevate the consumer experience.
• Conduct routine CPG location visits to perform inventory audits, assess SOP execution, and create actionable plans for improving accuracy.
• Ensure thorough documentation of inventory processes, quality standards, and related activities for consistency and compliance.
• Develop and maintain a library of job aids, SOPs, policies, and playbooks to support CPG operations across all locations.
• Assist with monthly metric reporting from all sites regarding fulfillment and distribution activities.

Inventory Management & Accuracy

• Collaborate with site leadership to ensure inventory accuracy, conducting root cause analyses to resolve discrepancies and process gaps.
• Drive process improvements and system enhancements that improve inventory visibility and minimize variance.

Logistics & Distribution

• Assist with all logistics operations, including arranging over-the-road transportation.
• Serve as the subject matter expert on CPG routing software, troubleshooting issues and ensuring proper site usage.
• Monitor carrier and vendor performance to drive service-level improvements and cost efficiencies.

Cross-Functional Collaboration & Training

• Develop and maintain strong cross-functional relationships with key business partners to effectively support initiatives that impact operations.
• Provide training, guidance, and ongoing support to site operations and support teams on CPG distribution processes and inventory management programs.
• Design and implement operational learning and development programs to build knowledge and skills among CPG leads, managers, and supervisors.
• Communicate effectively across leadership levels to align on logistics priorities and KPIs.

Project & Performance Management

• Manage a dynamic workload consisting of multiple projects, workstreams, and competing priorities, ensuring timely execution.
• Establish, communicate, and track key performance indicators (KPIs) related to logistics and warehouse operations.
• Identify and drive initiatives that enhance service quality and support scalability across the network.

Safety & Compliance 

• Be aware of hazards in the workspace. 
• Retain and understand department specific training. 
• Report safety incidents/ concerns and comply with follow-up actions. 
• Be compliant with area safety requirements, state regulations and PPE requirements. 
• Follow GMP, biosecurity, sanitation or other quality and compliance requirements. 
• Perform record keeping accurately and completely as directed by a lead or supervisor. 
• Report and escalate safety & quality concerns.  

Qualifications  

• 3+ years of operations with a focus on logistics, warehouse operations, system expertise and operational excellence.  
• Associates degree or equivalent professional experience required.  Bachelors degree preferred 
• Proven ability to establish, communicate, and implement procedures and policies effectively. 
• Demonstrated leader with a proactive mindset, capable of working independently or collaboratively within a team. 
• Effective communicator, influencer, and networker who fosters collaboration across cross-functional teams. 
• Skilled in coaching and training employees at all levels. 
• Strong ability to analyze qualitative and quantitative data objectively to identify trends, issues, and opportunities for improvement. High proficiency in Excel is a plus.  
• Solution-oriented thinker who excels in driving actionable results. 
• Ability to present information effectively and respond to questions from senior leadership, department heads, managers, supervisors, and team members. 
• High level of professionalism, ethics, and integrity, with a strong sense of accountability for results. 
• Thrives in a dynamic, fast-paced, and demanding environment, maintaining a sense of urgency. 
• Effective time-management skills and ability to multi-task 
• Ability to work well with others while also completing individually assigned tasks. 
• The ability to travel up to 50%+ of the time to company locations.  

Additional Requirements 

• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must possess valid driver’s license 
• Must be a minimum of 21 years of age 
• Must be approved by state badging agency to work in cannabis industry
• While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.  
• Must be able to sit and/or stand for extended periods of time while maintaining focus. 
• Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product. 
• Must be able to work at heights. 
• Ability to work in a fast-paced, changing, and challenging environment 
• Work involves occasional exposure to allergens (such as cannabis, tree nuts, and coconut oil).