Back to jobs
New

Junior Account Manager, Regional Retail

Mooresville, NC

Job Title:                                        Junior Account Manager – Regional Retail

Title of Supervisor:                       Sr. Director, Regional Retail Sales

Job Location:                                 Mooresville, NC

Company Website:                       www.greenworkstools.com

 

Company Summary:

As a rapidly growing global manufacturer of residential and commercial products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we’re pushing the limits of what battery technology can do to improve the quality of work and life. 

Position Summary:

The Junior Account Manager – Regional Retail is responsible for driving profitable sales growth and strengthening strategic relationships across an assigned portfolio of regional retail customers. This role serves as the primary day-to-day business partner for assigned accounts while collaborating cross-functionally with Sales, Marketing, Product Management, Supply Chain, Finance, Customer Service, and Operations to deliver exceptional customer experiences and achieve business objectives.

The Jr. Account Manager develops and executes account growth strategies, manages customer programs, supports forecasting and promotional planning, and serves as the voice of the customer internally. Success in this role requires strong relationship management, analytical thinking, commercial acumen, and the ability to coordinate multiple initiatives while ensuring customer satisfaction and profitable growth.

 

Responsibilities:

Key Account Management:

  • Partner with Sr. Director to create strategic business plans for assigned regional retail accounts to achieve revenue, margin, and market share objectives.
  • Build and maintain long-term relationships with merchants, buyers, planners, and key customer stakeholders.
  • Identify opportunities to expand existing business while pursuing new opportunities within assigned accounts.
  • Serve as the primary point of contact between assigned customers and Greenworks, ensuring timely communication and issue resolution.
  • Represent customer needs internally while balancing company objectives and profitability.

 

Sales Strategy & Business Development:

  • Collaborate with the Sr. Director of Sales to develop annual account strategies, promotional calendars, pricing initiatives, and growth plans.
  • Prepare and deliver professional sales presentations, line reviews, and new product presentations.
  • Develop merchandising strategies that maximize product placement and sales performance.
  • Assist in setting annual sales, unit, and revenue goals by customer, agency, and channel.
  • Identify opportunities to increase distribution, assortment, promotional effectiveness, and overall account performance.

 

Forecasting & Business Planning:

  • Partner with Forecasting, Supply Chain, and Operations teams to support accurate demand planning.
  • Provide customer-specific forecasting insights related to promotions, seasonal demand, inventory levels, and product launches.
  • Coordinate new item setup and ensure all customer onboarding documentation is completed accurately.
  • Maintain pricing files and customer information to ensure data integrity and pricing accuracy.
  • Monitor business trends and communicate risks, opportunities, and performance updates to leadership.

 

Cross-Functional Collaboration:

  • Work closely with Marketing, Product Management, Finance, Customer Service, Operations, and Supply Chain to ensure successful execution of customer initiatives.
  • Assist with receivable issues, chargebacks, deductions, and dispute resolution while identifying root causes for recurring issues.
  • Provide input into business P&L performance and recommend actions to improve profitability.
  • Support product launches, promotions, and seasonal programs across assigned accounts.
  • Collaborate on customer-specific solutions that improve operational efficiency and customer satisfaction.

 

Customer Engagement:

  • Ensure customer expectations are consistently met through proactive communication and follow-up.
  • Attend customer meetings, trade shows, sales events, and industry conferences as required.
  • Resolve escalated customer concerns professionally and efficiently.
  • Continuously identify innovative ideas and solutions that strengthen customer partnerships.

 

Preferred Qualifications:

  • Bachelor's degree in Business, Marketing, Sales or equivalent work experience.
  • 3+ years of experience managing retail or key accounts within consumer products, outdoor power equipment, durable goods, or similar industries.
  • Proven success growing customer relationships and achieving sales objectives.
  • Strong financial acumen with experience interpreting sales reports, forecasting, and business metrics.
  • Excellent communication, presentation, and negotiation skills.
  • Highly organized with the ability to manage multiple priorities simultaneously.
  • Advanced Microsoft Excel and PowerPoint skills.
  • Experience working with cross-functional teams in a fast-paced environment.
  • Ability to analyze data and develop actionable business recommendations.

 

Travel Requirements:

  • Ability to travel up to 60–80% throughout the assigned Region and North America based on business needs.
  • Travel includes customer meetings, store visits, line reviews, trade shows, sales meetings, and industry events.
  • Valid driver's license with a satisfactory driving record required.
  • Ability to travel by both automobile and commercial airline.

 

Potential Requirements:

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. The essential physical requirements of the position will consist of, but not limited to: 

  • Observe and detect details at close range.
  • Ability to communicate and exchange accurate information.
  • Climb stairs, stationary position (Sit/Stand 50% of time).
  • Position self by stooping, kneeling, transport, or position boxes weighing 5 -20 pounds or more.
  • Operate office equipment including computers, copiers, and printers.
  • Occasionally exposed to weather elements.

Greenworks is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Create a Job Alert

Interested in building your career at Greenworks ? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Greenworks ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.