Back to jobs
New

Merchandising Operations Manager

Remote

Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials that are effective, beautifully designed, and healthier for people and the planet. We are a certified B Corp, plastic-neutral, and on a mission to transform the CPG industry for good.

Merchandising Operations Manager 

Grove's merchandising operation is full of good instincts running on manual work. This role exists to fix that: redesign the core processes, then personally build the automation that makes them stick. This is a rare shot at rebuilding how merchandising actually runs, and at proving AI belongs in the hands of the person closest to the problem, not just the AI team. 

We're not hiring someone to write a strategy memo about AI and hand it off. We're hiring someone who will map the workflow, feel where it breaks, and then sit down and build the thing that fixes it.

More About the Opportunity

  • Merchandising at Grove runs on real expertise and too much manual glue.
  • Buyers chase vendors for the same data, week after week.
  • Marketing launches promotions inventory finds out about too late.
  • Good people spend their time on work a workflow should be doing for them.
  • We have an internal AI team. They coach. They don't build for you.
  • This role is for the person who wants their hands on the keyboard, not the person who scopes it and waits.
  • The honest version: no template here. You're defining the standard as you go, with review at key milestones and real autonomy in between.
  • Some of what you build will work on the first try. Some won't. That's the job.

What You'll Own

  • Map how merchandising actually works today, not how the org chart says it works.
  • Redesign core operating processes for speed, accuracy, and margin protection: assortment planning, item setup, pricing and markdown, vendor and PO management, allocation, replenishment.
  • Own the calendar connecting marketing activations to inventory, so launches are stock-backed, not a surprise to the warehouse.
  • Translate activation plans into buy, allocation, and replenishment signals; flag stock risk before launch, not after.
  • Coordinate vendor commitments tied to activations: fill rates, lead times, launch quantities.
  • Build self-service tools and proactive alerts that scale the buyer-vendor relationship, including visibility into vendor performance.
  • Build the automation yourself, using Claude and comparable AI tools, no/low-code platforms, and lightweight automation, from concept through rollout.
  • Run pilots end to end: scope, build, test for accuracy, validate fit, scale. Keep humans in the loop on margin- and inventory-critical decisions.
  • Maintain a registry of approved tools and active automations, so what exists and what it's for is never a mystery.
  • Own change management for every rollout: training, AI literacy for non-technical audiences, office hours, a bench of power users.
  • Build reporting on process and automation performance, and use it to prioritize what gets built next.

About You

  • Real fluency in retail merchandising operations, not an adjacent function you've watched from a distance.
  • You've mapped a broken process and redesigned it, not just diagnosed it.
  • Basic technical acumen and a genuine willingness to build, no engineering background required.
  • Comfortable working with a specialist team as a coaching resource, not a build team, and taking their guidance without handing off your job.
  • You've run a pilot from scoping through adoption, and you know the gap between a demo and something people actually use.
  • You care about the boring, durable stuff: documentation, SOPs, registries, training, the things that outlast the person who built them.
  • You think in workflows and root causes, not tickets.
  • You know the difference between a problem worth automating and one worth leaving alone.

Even Better if You Have

  • Built something with Claude or a comparable AI tool that a non-technical team now relies on.
  • Experience connecting marketing or demand planning to inventory and allocation.
  • Designed a self-service tool that measurably cut manual buyer-vendor back-and-forth.
  • A retail, CPG, or commerce background with real fluency in vendor and marketplace dynamics.

WHAT'S IN IT FOR YOU

  • This full-time, exempt position is remote for candidates based in the following states: California, Maine, Pennsylvania, Nevada, North Carolina, Texas, Colorado, Washington, Illinois, New York, Missouri, and Massachusetts.
  • Competitive benefits - medical, vision, dental 
  • Equity - shared success is core to our mission 
  • Flexible Paid Time Off - we care most about results
  • Free VIP membership and 50% employee discount
  • Working for a company that believes that a small group of people can change the world for the better by creating products and funding initiatives that help the planet!

COMPENSATION

The salary range for this role is $135,000-165,000. Our compensation bands are determined based on market-specific cost of living data, meaning that the top of our salary range is reserved for the most experienced candidates in the highest cost of living areas across the country. In addition to the base salary, this role is eligible for an annual incentive target and equity.

MORE ABOUT GROVE

Grove Collaborative Holdings, Inc. (NYSE: GROV) is the one-stop online destination for everyday essentials that create a healthier home and planet. Explore thousands of thoughtfully vetted products for every room and everyone in your home, including household cleaning, personal care, health and wellness, laundry, clean beauty, kitchen, pantry, kids, baby, pet care, and beyond. Everything Grove sells meets a higher standard — from health to sustainability and performance — so you get a great value without compromising your values. As a B Corp and Public Benefit Corporation, Grove goes beyond selling products: every order is carbon neutral, supports plastic waste cleanup initiatives, and lets you see and track the positive impact of your choices. Shopping with purpose starts at Grove.com.

We're building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Talent@grove.co.

For information on our privacy policy, visit this link on our website. 

Create a Job Alert

Interested in building your career at Grove Collaborative? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Grove Collaborative’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.