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Senior Product Manager: Claims Engine

New York City, San Francisco, Seattle, Remote-US

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

 

The Opportunity: 

If you or a loved one has ever tried to find an in-network therapist, you may know how difficult it can be—not only to find the right fit, but also to navigate the complexities of health insurance coverage. We are hiring a member of our product team to design a game-changing billing system that redefines the insurance claims process at Grow.

This is an opportunity to build technology that modernizes the therapy experience alongside a stellar engineering team.

What You'll Be Doing:

  • Own the product roadmap and strategy for our Claims Engine Team. Our goal is to build the most intelligent, scalable, and efficient claims platform in mental healthcare. This includes claims submission and reconciliation tooling, automations, APIs, and related data models.
  • Build an industry-leading, bespoke revenue cycle system—from health insurance claims submission to claim adjudication and reconciliation.
  • Identify opportunities to leverage AI/ML for intelligent collections at scale.
  • Analyze gaps in the claims lifecycle infrastructure, address data inaccuracies and inefficiencies, and proactively uncover opportunities to improve collections efficiency.
  • Collaborate closely with engineering, revenue cycle, and other product teams to ensure revenue cycle goals are met.
  • Set best practices and shape the culture of product at Grow, playing a key role in scaling our product organization.

You'll Be A Good Fit If:

  • Product Experience: 5+ years of product management experience, including at least 2 years in healthcare product management. Experience with healthcare billing is a plus, but not required. 
  • AI/ML Intuition: Experience with AI/ML is a plus, but not required.
  • Ruthless Prioritization: Ability to synthesize data, experiments, and strategic priorities to consistently prioritize the highest-impact features and the most effective path forward.
  • Technical Expertise: Skilled in systems-level thinking, SQL, and understanding the data model implications of new features.
  • User Empathy: Passionate about engaging with internal users, understanding their unique challenges, and using those insights to build products from first principles.
  • Adaptability: Resourceful and resilient, able to think on your feet, overcome setbacks, and inspire your teammates to do the same.
  • Team Player: Naturally collaborative, thriving on camaraderie and shared success, and earning trust as a dependable partner and source of encouragement.

Role Details:

  • Employment Type: Full-Time, Exempt
  • The base compensation range for this position is $160,000 - $215,000

Please Note:  Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range.

Benefits:

  • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
  • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
  • Financial Wellness: 401(k) program and equity opportunities.
  • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
  • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
  • Wellness & Development: Annual stipends to put towards therapy and personal & professional growth.
  • Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
  • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

 

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