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Chief of Staff, Engineering & Product

New York City, San Francisco, or Seattle

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

 

The Opportunity

We’re looking for a Chief of Staff, Engineering & Product to act as a strategic partner and force multiplier to senior leadership across Engineering and Product. This role is designed for a high-judgment operator who thrives in ambiguity, translates strategy into execution, and elevates the quality of communication, decision-making, and delivery across critical initiatives. You will work closely with Engineering and Product leadership to drive clarity, momentum, and outcomes across cross-functional efforts — from strategic planning and internal communications to special initiatives like Generative AI enablement and product execution support.

This is a highly trusted role with broad exposure, significant autonomy, and real influence over how the organization operates and scales.

What You’ll Be Doing

Strategic Execution & Leadership Support

  • Act as a thought partner and extension of Engineering and Product leadership, helping translate vision and priorities into clear plans and execution
  • Anticipate organizational needs, proactively identifying gaps, risks, and opportunities
  • Support operating rhythms including planning, goal-setting, reviews, and retrospectives

Project & Program Management

  • Independently lead complex, cross-functional initiatives end-to-end, driving urgency and accountability
  • Manage senior stakeholders and make sound judgment calls without needing constant direction
  • Ensure high-quality outcomes across initiatives with strong attention to detail and follow-through

Communication & Narrative Crafting

  • Craft and refine executive-level communications, including written memos, presentations, and decks
  • Distill complex technical and product topics into clear, compelling narratives for diverse audiences
  • Serve as a quality bar for “what good looks like” in written, verbal, and visual communication

Navigating Ambiguity

  • Take broad or directional input and translate it into concrete plans, deliverables, and decisions
  • Ensure nothing gets lost in translation between leadership and teams
  • Know when to move autonomously and when to escalate or pull in leadership

Technical, Product, & Data Support

  • Partner with Engineering and Product on special initiatives, such as developing internal Generative AI curriculum or supporting underperforming product areas
  • Research and synthesize technical concepts (e.g., GenAI, tooling, platform capabilities) to support decision-making
  • Use data and SQL to answer questions, validate assumptions, and inform recommendations

Talent & Network Enablement

  • Support hiring efforts by helping identify, attract, and close top technical and product talent
  • Leverage a strong internal and external network to strengthen team capabilities

You’ll be a good fit if you have:

  • Exceptional communication skills — written, verbal, and visual — with a strong internal compass for quality and clarity
  • Strategic thinker with strong judgment, able to prioritize, make decisions, and operate effectively with incomplete information
  • Proven project management experience, including ownership of complex, cross-functional initiatives
  • Comfort navigating ambiguity, translating inputs into execution without losing intent
  • High degree of autonomy, urgency, and accountability

Preferred / Nice-to-Haves

  • Technical and product fluency, with the ability to engage credibly with engineers and product leaders
  • Familiarity with SQL and data analysis
  • Experience researching or implementing Generative AI tools or concepts
  • Startup experience, particularly in high-growth, fast-paced environments
  • Strong recruiting instincts and a demonstrated ability to help win great talent
  • Experience working closely with senior or executive-level stakeholders

Role Details:

Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is $180,000–$240,000 USD Annually
This is a hybrid role with the expectation to work onsite from our NYC or San Francisco location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites).
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

Full Time Employee Benefits:

  • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
  • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
  • Financial Wellness: 401(k) program and equity opportunities.
  • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
  • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
  • Wellness & Development: Annual stipends to put towards personal & professional growth.
  • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
  • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

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