Director of Information Technology

About Gruve

Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

About the Role

Gruve is seeking an experienced and innovative leader to serve as Director of Information Technology (IT). The Director will be responsible for managing all IT and data infrastructure assets globally, ensuring Gruve’s technology platforms and systems are aligned with its business strategy of delivering software and services. The Director of IT will collaborate closely with service practice organizations to identify and implement technology solutions that drive business growth, improve operational efficiency, and ensure customer satisfaction, all while ensuring business and customer SLAs are met.

In this key leadership role, you’ll help establish technical and program standards and lead a global team of IT engineers. Your focus will be on coordination and collaboration with IT partners and managed services, ensuring governance and compliance with ITSM standards, and supporting the technical growth and development of IT team members.

Key Responsibilities

• Establish and maintain a comprehensive IT strategy that aligns with the organization's overall business objectives.
• Oversee the management of all IT and data infrastructure assets globally, including servers, storage systems, network devices, security platforms and other computer hardware.
• Provide technical leadership to the IT team, including setting priorities, allocating resources, tracking program and project activities and ensuring that the team has the necessary expertise to deliver against the organization’s OKRs.
• Collaborate with service practice organizations to identify and implement technology solutions that drive business growth, improve operational efficiency, and ensure customer satisfaction.
• Ensure the security, integrity, and availability of all IT assets and systems in partnership with managed services teams.
• Develop and manage budgets, forecasts, and resource allocation plans for the IT department
• Work closely with external partners, such as vendors and third-party service providers, to ensure that the organization's IT needs are met when leveraging as-a-service solutions.
• Stay up to date with emerging technologies and trends and advise the organization on their potential impact.

Basic Qualifications

• B.E / B. Tech degree in computer science or information technology, or master’s degree preferred.
• 10+ Years of experience in IT leadership roles, with a proven track record of managing global IT teams and delivering results

Preferred Qualifications

• Proven experience in developing and managing budgets, forecasts, and resource allocation plans
• Project and Program Management experience, including successfully delivering on global IT transformation and change management projects
• Experience with Project and Program Management platforms
• Strong knowledge of IT security principles and practices
• Strong knowledge of ITSM models and application in large organizations
• Proven experience in managing large-scale IT projects and initiatives
• Strong technical knowledge of IT systems, networks, and infrastructure
• Excellent communication, collaboration, presentation, and interpersonal skills
• Ability to work effectively in a fast-paced, dynamic environment
• Strong analytical and problem-solving skills‍

Why Gruve

At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.

Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.